"The staff member who checked us in was lovely, welcoming, and exceedingly helpful. She accommodated an early check-in and provided us with a space (boiler room) to dry out our sopping wet boots. The reason I gave it 4 stars and not 5 is that I had booked a "quadruple" and what we got was really designed as a triple (double bed and sofa) - all of the dishes and cutlery came in triplicate. I chose not to say anything as she was so kind to give us an early check-in. The room was absolutely tiny and it required a game of Tetris to fit all of us, allow us to re-pack, have meals in the room etc. But it all worked out and the welcoming and helpful staff made up for a lot. The breakfast was very good as well. I liked the location, a bit on the edge of town and we enjoyed our walk to the downtown past the harbor."