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"almost a 5/5 but a couple of things holding it back but overall, a great first impression. The location was fantastic and really couldn't have been better for what I needed. The property was well maintained, with friendly staff and clean bathrooms (even with floor heating!). Although I will say with the bathrooms that it needed more hairdryers (only one in the mens') and also the shower heads weren't that powerful. In terms of checking in, it's done via a QR code which worked... in the end. I...

"Breakfast was good and employeed were kind"

"Excellent location, rooms ok,"

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"It's a great hotel right inside the center London. I will come back again in future if I do things around center London."

"Esta limpia nueva y muy bien ubicada, no cuenta con television"

"The rooms were clean, staff were helpful. Overall great experience except the long walk to and from the room to the reception area which is the only exit to the building for guest."

"Good location and well connected. Hotel is nice. Breakfast options are ok. A bit noisy."

"We had a great stay in this hotel. Rooms were clean and there was everything there that we required. We didn't eat in the hotel so can't comment on that. Location was good, we got busses most places from bus stops outside the hotel in either way. I would stay here again as we had a pleasant stay."

"The St Giles has undergone a drastic transformation under new ownership, and unfortunately, it’s all at the guest's expense. The once-standard amenities are gone: no in-room tea or coffee, and even basic towels are no longer a guarantee. To top it off, they are now charging a staggering £10 per item for luggage storage. With a pushed-back 3 PM check-in and stripped-back facilities, it feels like every basic service has been 'unbundled' just to price-gouge. Truly a shame to see such a central...

"Lovely places. Very close to a number of restaurants and train station."

"Stayed at this hotel post transatlantic cruise from NYC. Here is my experience: 1. Hotel is in a central location - Paddington train station is a short walk and getting to London Heathrow is a breeze. Kensington park and the various museums nearby (e.g. Serpentine Gallery) is about a 10-15 minute walk. 2. Rooms are not huge but it is comfortable enough for 2 people, sleeping in 2 separate beds. I was confused with the bathroom shampoo and soap - both were labelled "shampoo"?. Luckily, the...

"The property was really nice. Staff amazing. My only critique is floors can be updated. A little outdated. I was on club floor 11. When my flight got cancelled I booked an extra night on a regular floor 4 which was nicer than the club floor. Loved daily breakfast included in club stay"