โรงแรมและที่พักในคูลส์ดัน

"Excellent room, spacious and comfortable bed. Lovely surroundings and enjoyable evening meal, with a variety of options. The staff are amazing especially reception. Look forward to my next stay."

"great stay.staff especially roman was very helpfull.we got compensated for a mix up.it was rectified very quick.cannot do enough for you.nothing too much trouble.very enjoyable 2 days stay"

"The rooms were clean, all the staff was really helpful , the breakfast was really delicious "

"Ruby Stella is a hidden gem! Within walking distance to Covent garden, oxford street and lots of shopping. Everything about our stay was perfect. Friendly staff, clean rooms, comfy beds, amazing breakfast, and late night food offerings. My boyfriend and I loved everything about it. "

"Alles sehr angenehm."

"Wir waren mit zwei Kindern, 7 Jahre, sehr kinderfreundlich, sauber, entspricht schon einem 5 Sterne Hotel! Wir kommen wieder! "

"One night stay for a theater performance. Very enjoyable stay.Room and bed extremely comfortable,breakfast very good and all members of staff very accommodating throughout our stay. Would highly recommend and wouldn't hesitate to stay again."

"Didn’t have breakfast but had a few drinks at the bar, service is very very quick and staff couldn’t accommodate enough, the lady behind the bar was very polite to me and my partner too and room service was quick. Only thing I will say is I think parking charges in the hotel are a bit harsh as you pay money to stay so parking should be free! Coming back in February for our son’s birthday. "

"Clean room. Great staff. Breakfast was exceptional. "

"Very good i like the pool"

"The room was spotless. Well decorated, very spacious. Perfect value for money. Staff were so lovely. Will definitely be booking again!"

"เพื่อปรับปรุง Keycard ไม่มีซองkeycardมาให้ พนักงานfrontเขียนเลขที่ห้องใส่เศษกระดาษเล็กๆมา 😡 หมอนยับ ผ้าปูยับไม่เรียบร้อย น้ำดื่มถูกดื่มแล้วเปิดขวดทิ้งไว้ ต้องแจ้งขอย้ายห้อง พนักงานขอโทษพร้อมย้ายห้องให้ & ชดเชยด้วยอาหารเช้า Depositไม่มีการรูดบัตรเครดิตคืนให้ frontแจ้งว่าจะคืนให้ผ่านระบบภายใน1-2สัปดาห์"

"They made the room available to us 5 hours before check-in which was much appreciated. Everyone with whom we interacted was kind and generous ( from the bellman to the lounge staff and front desk staff and concierge) which was a lovely way to start our trip to the UK. "

"Amazing hotel with super friendly staff and good service "

"Great location, clean, modern, good amenities and very helpful staff."

"Clean, quiet but a bit hot room. "

"Really good location within easy walking distance of the West End and tube access for areas further afield. Room was a good size and had all the amenities we needed for our stay. Would stay again and also recommend to others "

"Excellent!"

"Great hotel! Room was large and hotel was clean and well decorated. Breakfast was great"

"It was a great experience staying at Novotel London Tower Bridge. Breakfast was good and location is perfect "