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"Nice staff, clean and comfortable rooms. Highly recommend, enjoyed our stay! "

"Concierge Dennis was wonderful and my two boys adored him. Fantastic room wirh a view, great breakfast, so kid friendly and great pool! A thoroughly enjoyable stay!"

"Absolutely wonderful with fantastic staff, comfortable and clean rooms ...did I mention the charming and professional staff? The tea was festive, the jazz nightly was great, and the food at every meal was just great especially breakfast. We can't tell you how much we enjoyed the hotel and its location near British museum and Russell square. Close to underground and just a delight. We will go back. "

"BBT is always optional for us am"

"Busy breakfast service but queue services quickly. Rooms clean & modern, beds comfortable."

"We enjoyed our stay at the Hotel."

"great stay.staff especially roman was very helpfull.we got compensated for a mix up.it was rectified very quick.cannot do enough for you.nothing too much trouble.very enjoyable 2 days stay"

"Small but well thought-out room. Our daughter loved the bunk bed."

"Customer service- meet and greet was amazing"

"The staff were very pleasant and provided excellent service."

"Courteous staff, clean room and great location!"

"Brilliant "

"Ivan in front door was wonderful very attentive service We had an issue with bathroom light which was sorted by Richard really quickly. Wonderful location and very comfortable bed"

"Excellent hotel and team "