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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"The location of this hotel is what draws people there. The rooms are small, but you are in the location for the sites, not to stay in the room. It is a very busy hotel. The lobby is always busy. It is currently undergoing renovations, which makes the lobby look even smaller. The staff are very helpful, but we found that the housekeeping was lacking. We had run out of tissues, toilet paper, and towels. The room we were in got sun all day long (and the summer days in London are very long),...

"Staff was great and room was spacious by London standards What makes it great though is the location. Convenient and walkable to so many sites!"

"I loved the Hotel Riu London Westminister. The hotel was clean, secure, and provided a nice breakfast in the morning. The hotel was situated about 10-15 minutes walking distance from the london subway station. It was within walking distance to Big Ben, Parliament, Westminster Abbey, and other tourist sites. The hotel made Uber access very easy for its guests. The staff was very helpful and responded to requests very quickly. However, I wish the hotel had a restaurant that provided dinner...

"Superb hotel with the most attentive staff. Been a pleasure to stay here on more than one occasion. Great location also."

"Staff was so helpful. Breakfast buffet was incredible. Beds comfortable. Had two bathrooms in the family room. Five of us stayed in the room comfortably. Location perfect for visiting sites in Westminster by foot and others by train."

"Great service at the busy reception and a complementary room upgrade which was a lovely surprise after travelling. Great location and fantastic visit to Chino Latino restaurant."

"No AC, cold water available, elevator just old and dated and rooms and bathroom are tiny for luggage and two people. Location is amazing and the staff was so nice."

"Hotel con muy buenas ubicación, excelente servicio . Volvería"

"Perfect"

"The hotel is in an excellent location. The staff is outstanding, the service is excellent, and the cleanliness is impeccable. Everything was perfect. Highly recommended for families, couples, and groups of friends. The price is reasonable and offers great value. I 100% recommend it."

"Elegant property, wondering staff, relaxing spa amenities and very comfortable room."

"Staying here with my daughter for two nights, we enjoyed the reprieve from the heat with the AC! One drawback was the positioning of the toilet - not accommodating for anyone with long legs. Overall, I’d stay here again - close to the St Pancras International, which was a must for our travel."

"Good hotel next to huge park and very convenient with shops around."

"good location "

"Everything was spectacular about the Chesterfield Mayfair. Our room was gorgeous. Our bed was comfortable and we felt like royalty. We had an anniversary dinner in Butler's and had Dover sold for the very first time. It did not disappoint. Harrison was a wonderful server. The reason why we ended up in the restaurant having dinner was because of Wasim, who is it an excellent ambassador for the Chesterfield Mayfair. He was a joy to talk to and encouraged us to book dinner there. We had the Dover...