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"Hotel is in a great location with the most spectacular views across the bay. It’s comfortable and the interior is well maintained. The exterior and gardens need some love. Food is plentiful and staff were very helpful and friendly."

"Newly built hotel with modern very clean design. Rooms with sea view have a spectacular view. Great location on bus route around Torbay. Breakfast and dinner of good standard. Staff are very efficient, attentive and pleasant. One thing to note is the £15 per day car parking fee."

"Had a lovely relaxing stay at the Grand Hotel. Room was big and beds comfortable. Down side was there was a bath with a shower so my disabled husband was unable to climb in. Pool area was lovely and managed to have a swim. Staff very friendly and attentive. Will definitely stay again."

"Wonderful one night stay. Huge beautiful room, air conditioning was a bonus in this heat. Loved using the spa facilities and outdoor pool. Nothing was too much trouble for the staff. Excellent breakfast."

"Good choices and service could be a little better or made to feel more comfortable."

"Bar and restaurant not open been closed for 2 years. But good apart from that."

"Breakfast was ok but rather chaotic. Evening meal wasn't as good the last time we stayed there. Spa was nice"

"Excellent staff. Lovely room and decor. Heat wave when I visited Lovely to see a fan in the room when I entered 😀 Unfortunately they have limited parking 😕 and had to pay for my car space. Wifi not so good."

"Very modern. Lovely rooms. Air con was a blessing. Very nice breakfast"

"Outside of property very run down. Paint peeling and weeds all over car park and outside spaces. Outdoor pool doesn’t look like it’s been in use for years, filthy water probably built up rain water and rotten leaves in it. Inside hotel old fashioned but kept clean, large room but sealant around bath taps black in several place's. Staff friendly, didn’t use indoor pool so can’t comment on it. My room definitely didn’t look like the photos! Garden area in need of attention. Again photos make...

"It’s fine, nice location"

"Just got back from a wonderful weekend can not fault a single thing all top class can’t find a single fault will definitely be back"

"Disappointing stay at this hotel. The staff were a little unwelcoming and the service was not great. A beautiful location but this was let down by terrible parking, poor facilities and attention to detail that wasn’t there!!!! The spa was poor with an outlook to a wall!! The room was also disappointing with hair on my pillow and uncomfortable cheap pillows. I was very much looking forward to this stay but was very disappointed."

"Ideal location, hotel has a good atmosphere but the accommodation is in need of an upgrade, staff where very helpful and service at breakfast was very good along with the breakfast. We would not go back purely because accommodation standard, the staff and location where the plus point"

"Checked out on arrival as the room had no air conditioning and the temperature of the room was at least 45 degrees, we were offered a fan but this would not have helped. The room was also really small, with an unpleasant smell but it was nicely furnished.Requested another room as apparently some rooms do have a.c. (The hallway leading to the room was a pleasant temperature) we were told they were fully booked (although Trivago showed 3 rooms available when we looked for somewhere else)...

"Don’t stay here if you have a baby. Despite having given the hotel the age of my young baby prior to our arrival, and obviously having a pram when we checked in, the first room we were given was down a narrow flight of stairs which was very difficult to carry a pram up/down safely. We complained and were initially told to leave the pram outside reception. I pointed out that would mean we may have to carry a lot of things up and down the stairs whilst carrying a baby also- not safe. They then...

"The Derwent Hotel itself was good and the hotel receptionist helped a lot when we had an issue with the Spa service. We went for my friend's birthday stayed on the Saturday night, had a great time and booked a surprise treatment for the Sunday morning, when she went down for the treatment it was not on their system and the receptionist was abrupt to my friend and asked if she had the right date, I went and showed all the information ( emails, when I phoned and the money that had been taken from...

"The air con was not working and wasn’t advised of this prior, poor service"

"great"

"A great hotel with an amazing view right on the South Sands beach . Quite a distance from Salcombe if you are walking and the roads around the area are very narrow ( single track) and steep. We used the ferry to get to Salcombe although it only runs until late afternoon and costs £5.50 each way . The food was good and quite reasonably priced. The decor at the hotel was a little tired . Lots of dogs were in residence and were made very welcome. The staff were very helpful and pleasant. Overall...