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"Hotel is in an upper level depending upon the street, it took me a little while find the main entrance using my GPS as it took me at the lower level where a public parking lot. Parking is not included but have a fair price. Check area if you arrive late night as it is a bit rough around. Beyond that the quality of hotel is great."

"Superb! Spectacular property and staff are fantastic. Thank you for such a great stay, looking forward to staying with you again. "

"I booked Sopwell as a treat for my son and new daughter in law who hot married two weeks ago, they thoroughly enjoyed their honeymoon there and also the food they told me was amazing"

"Good location just few minutes walk from train station."

"The car park is not part of the hotel and so you are charged £26 for any time over 15mins of time in any 24 hour period. There is no, go out and come in to reset the timer. As such the receptionist has an on going battle with every client parking there. I note that there is no support from the management to combat this situation. Any complaints you make should go directly to the manager NOT the team behind the counter. "

"Nothing wrong with the hotel, but I left an item in the hotel room, which mysteriously disappeared when I called about it"

"The property is dated and tired. It felt grubby. I actually try avoid this hotel preferring others nearby and only go when I have no other options."

"Good breakfast. Close to airport. Walkability from rail station."

"Rooms are small but comfortable and clean. Coffee machine in our room and extractor fan in the bathroom did not work..but neither majorly Impacted our stay. The staff were super helpful and friendly. Bar and restaurant were decent. The car park is small and suitable for smaller cars. Location is decent, close to restaurants and shops. "

"Clean room but tired bathroom. I was originally pleased to have a bath but there was no plug. Comfortable bed but this is the second time I have stayed and had to make the bed. The bottom sheet had not been fitted to the bed just put on top of the mattress then covered with the duvet. Sloppy housekeeping."

"On arrival greeted by reception as if they’d been having a bad day and letting it show. Hotel is pleasant enough but I don’t expect luxury what I do expect a comfortable bed. My expectations were not met here. Easily the most uncomfortable bed I’ve ever slept on. Mattress must have been 20 years old. I resorted to pulling out the sofa bed at 2am it was that bad. Better but not a great alternative. Maybe I got unlucky. "

"Very clean room and helpful staff. Lots of parking. Plenty of variety at breakfast."

"Excellent in all departments"

"All good"

"The property really needs some maintenance to it. Very dated all round. Champneys used to hold a high standard name as a spa hotel but over the years it’s really lost its touch. Was disappointed with the cleanliness of the spa facilities. Was in the spa for 2ish hours and not a single member of staff cleaning anything. Mainly the floors which were full of grit/hair/dirt. Edging of pool areas have algae. Really just needs a deep clean. We didn’t stay for dinner however we had breakfast...

"Our second stay at this property. Chose it for its location as we were taking our granddaughters into London by train. Train station a ross the road with frequent direct trains to London. Free parking at the hotel a bonus. A nice pub nearby and a nice walk along the canal. Rooms clean and sufficient. Staff friendly. "

"Room Clean, not that many staff available, didn’t use bar, parking good. "