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"Cleanliness, friendly, hospitality "

"Alles prima und ein besonderer Stern für das Frühstück."

"A great hotel. Our room was really comfortable and spotlessly clean. The staff are all so welcoming, friendly and can’t do enough to help you. Great set up and ideal for a holiday. "

"Poolside seating comfortable Clean decent sized pool Comfortable room Very clean"

"Staff amazing. Clean rooms. Great swimming. Can't wait to return. "

"Fantastic, courteous and professional staff. Thank you to Sotiris, Apostolis, Alexia, Christos and Haris. We enjoy our 9 days stay in a clean, spacious and modern room and the breakfast was delicious. "

"An absolute gem. The private beach is much nicer than the photos, perfect for snorkelling, the two pools are great and all the amenities kept in great condition. Rooms are spacious and clean. Staff always friendly. It’s probably the best hotel anywhere near this price, fully recommend!"

"Staff and services was impeccable!!!"

"Facilities are great, as is the service. The only (minor) downside is location is somewhat outside Chania. Taxi is €15 and is easily booked by the hotel. We would definitely go again."

"Nice location - close to old city; nice breakfast - good fruit selection; friendly staffs"

"Es war alles perfekt"

"Great location, clean room, friendly staff, great breakfast. Special mention to Manuel the restaurant supervisor who was very courteous and helpful. Will stay here again."

"Had a lovely stay at Alcanea in the off season, it’s a great location in Chania Old Town. Kyriaki couldn’t have been more helpful and supportive with any requests I had for things to do or organising taxis etc. The building has a lot of character and history "

"Our go-to hotel for stays in Chania; well maintained hotel with comfortable clean rooms, friendly staff and an excellent breakfast service with eggs etc cooked to order as well as an excellent cold buffet selection. "

"Nice breakfast, great location, nice view/balcony"

"Amazing hotel, staff were so lovely! The food is very tastey and flavourful. The pools were abit cooler but still okay to have a swim in. The rooms are amazing, the staff upgraded us and we had our own plunge pool which was a nice bonus. The spa facilities are brilliant and the massages are amazing. Will definitely be staying here again. Thank you so much!!!!"

"Amazing customer service. Faultless."

"Friendly staff, great breakfast selection, beautiful views, convenient location. Would highly recommend!"

"Perfect 10/10. Beautiful property and location. The resort was spotless and the staff were cery friendly and courteous! I would stay here again in a heartbeat!"

"Hotel was located directly on the beach and has good facilities. The only improvement i could recommend is the staff interaction, especially for the Restaurant Managers at the buffet areas."