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Avra Imperial Hotel

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Luxury
VIP Access
5.0 star property
9.0

Wonderful

Serene escape near pristine beaches

Beautifully situated near Chania, Samaria gorge, and Balos beach, this hotel offers a serene escape with its stunning architecture and pristine surroundings. Delight in the spotless pool area, exceptional dining options, and the warm service at the pool-bar, ensuring a memorable stay.

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

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Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Room

A modern hotel room with a large bed, a sofa, a small table, and a balcony with outdoor furniture.

Deluxe Room

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room (Sharing Pool)

A modern hotel with a swimming pool, multiple balconies, and a clear sky.

Deluxe Room (Sharing Pool)

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Private Pool

A hotel room with a large bed, a wooden headboard, a round wooden table, a chair, and a view of a pool and palm trees.

Deluxe Room, Private Pool

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A modern hotel room with a large bed, a bedside table, a small round table, and a view of the pool and buildings outside.

Family Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Pool View

A modern hotel room with a bed, bedside table, TV, and a desk with a chair.

Deluxe Room, Pool View

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

A modern hotel room with a sliding glass door leading to a balcony with a view of other hotel buildings and palm trees.

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, Private Pool

A modern hotel room with a large bed, a desk with a flat-screen TV, a white sofa, and a sliding glass door leading to an outdoor area with a table and chairs.

Deluxe Suite, Private Pool

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, Private Pool, Pool View

A hotel room with a large bed, a TV mounted on the wall, a small pool area with a table and chairs, and a view of palm trees and a building in the background.

Executive Suite, Private Pool, Pool View

  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite

A modern hotel room with a balcony, a sofa, a dining table, and a TV.

Executive Suite

  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Private Pool

A modern hotel room with a large bed, a sofa, a dining area, and a view of the outdoors.

Junior Suite, Private Pool

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Bedrooms

A modern room with a sofa, a table with a bottle and glass, and a view of a hillside through large windows.

Junior Suite, 2 Bedrooms

  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Premium Room - Residence Collection (Adults Only 13+)

A modern hotel room with a bed, a sofa, a desk, and a balcony with a view.

Premium Room - Residence Collection (Adults Only 13+)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, Private Pool - Residence Collection (Adults Only 13+)

A modern hotel room with a large bed, a desk, and a view of the pool area.

Premium Room, Private Pool - Residence Collection (Adults Only 13+)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Junior Suite, Private Pool - Residence Collection (Adults Only 13+)

A modern hotel room with a large bed, a desk, and a view of the pool and palm trees.

Premium Junior Suite, Private Pool - Residence Collection (Adults Only 13+)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Suite - Residence Collection (Adults Only 13+)

A modern living room with a sofa, coffee table, and a dining area with a marble countertop and chairs.

Premium Suite - Residence Collection (Adults Only 13+)

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Suite, Private Pool - Residence Collection (Adults Only 13+)

A bedroom with a large bed, a nightstand, a bedside table, a window with curtains, and a view of a pool and palm trees.

Premium Suite, Private Pool - Residence Collection (Adults Only 13+)

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Pool View

A modern hotel room with a large bed, bedside tables, a view of the balcony, and a wooden headboard.

Junior Suite, Pool View

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi
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About the area

Located in Platanias, Avra Imperial Hotel is connected to the convention centre. Manousakis Winery and Old Venetian Harbor are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Balos Beach. Orthodox Academy of Crete is another place to visit that comes recommended. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and mountain climbing nearby. Visit our Kolymvari travel guide
Map
Kolymvari, Platanias, Crete Island, 73006

What's nearby

  • A coastal walkway with a tall lighthouse, a stone wall, and a body of water.
    Old Venetian Harbor
    25 min drive - 30.0 km
  • A coastal landscape with clear turquoise waters, rocky formations, and a sandy beach.
    Falassarna Beach
    38 min drive - 30.0 km
  • Gonia Monastery
    10 min walk - 0.9 km
  • Orthodox Academy of Crete
    12 min walk - 1.0 km
  • Platanias Square
    14 min drive - 17.5 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis)
    46 min drive

Restaurants

  • Μπουκιά & Γεύσεις
    4 min drive
  • Η αcαcία του Αγά
  • Freshness
    9 min walk
  • Μύλος Καφέ
    1 min walk
  • Waves on the Rock - Βράχος στο Κύμα
    12 min drive

About this property

Avra Imperial Hotel

  • Luxury family-friendly hotel near Orthodox Academy of Crete
  • 3 poolside bars, a swim-up bar and a beach bar are just a few of the amenities provided at Avra Imperial Hotel. Adventurous travellers may like the cycling at this hotel. Indulge in a hot stone massage, aromatherapy and a body scrub at Apivita Spa, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mediterranean cuisine. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
  • You'll also find perks such as:
    • 4 outdoor pools and an indoor pool, along with sunloungers, pool umbrellas and a lifeguard on site
    • Free self-parking and valet parking
    • Bike hire, 2 outdoor tennis courts and a bus station shuttle
    • A free beach club on-site, an electric car charging station and express check-out
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 328 individually furnished rooms boast comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
  • Extra amenities include:
    • Egyptian cotton sheets and pillowtop mattresses
    • Designer toiletries and hairdryers
    • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

All-inclusive details

  • All-inclusive room rates at Avra Imperial Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • Room service during certain hours
    • In-room minibar (all beverages included)

Land activities

    • Children's club
    • Childcare

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Bus station shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 3 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Al Fresco
  • Avra Seaside
  • Basilico
  • Blue Dong
  • Xatheri

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free beach club
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Private wine tours
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Winery release events

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Stroller
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre (21,528 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 2 buildings
  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Champagne service
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 6 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1042K015A0208201

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 15 years old are not allowed in the fitness facility or hot tub, and guests under 10 years old are only allowed in the swimming pool with adult supervision
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Avra Imperial Hotel have a pool?

Yes, this property has an indoor pool, 4 outdoor pools and a children's pool. Pool access is from 9:00 AM to 7:00 PM.

Is Avra Imperial Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 6 kg per pet. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Avra Imperial Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Avra Imperial Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Avra Imperial Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Avra Imperial Hotel?

Some rate plans available at this property are all-inclusive.

Where is Avra Imperial Hotel located?

This family-friendly Platanias hotel is located on the waterfront, 0.6 mi (0.9 km) from Orthodox Academy of Crete, and within 20 mi (32 km) of Manousakis Winery and Old Venetian Harbor.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Avra Imperial Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

7.2

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 178 out of 268 reviews
Rating 8 - Good. 56 out of 268 reviews
Rating 6 - Okay. 19 out of 268 reviews
Rating 4 - Poor. 10 out of 268 reviews
Rating 2 - Terrible. 5 out of 268 reviews

Reviews

Verified review

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities
We had an amazing stay. Everything was great - the staff were very friendly, the room and hotel was super clean, and the food was tasty as well. We can't complain and will return.
Stayed 9 nights in Aug 2025
Verified review

10/10 Excellent

Vlas

Liked: Amenities
Excellent Service. Excellent resort and facilities. Great selection of food, very clean rooms, tidy pool areas. Very friendly and accommodating staff from the reception to the dining areas. An excellent resort to relax in comfort. Will visit again. Deserves its 5 star rating.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time at the hotel! I loved the spa, the pool and had the best night sleeps! It is a shame that the main restaurant does not serve a real espresso from ground coffee beans as it would have been nice to enjoy a good cup of coffee with the wonderful breakfast, but despite this, I will happily return to the hotel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Petros Sotiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best hotel and superb service, staff really go the extra mile to make it a holiday to remember. Great dining options and amenities. Beautiful hotel too and surrounding area
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Juan

Liked: Amenities
The room was spacious, clean, and comfortable. The property was well maintained and beautiful. The staff from housekeeping, bar, concierge, wait staff to front desk were fantastic. They all went out of their way to make you feel welcomed and valued. Thank you all for an enjoyable time.
Stayed 11 nights in Sep 2025
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with many facilities. Lots of pools, nice spa, great gym and nice grounds. The restaurants are good and many options. Unfortunately they don’t label the foods in the buffet well. This makes it hard for vegans, people with allergies etc, I am sure they could do a little better on this!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Marie-Aude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The hotel is very comfortable and the staff is helpful. The pools are amazing (although a bit cold in the low season). The facilities are in great condition. We couldn’t have asked for more from this hotel!
Stayed 6 nights in Oct 2024
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very good! The employees were very kind and helpful. Especially Jessy and George. We had a very pleasant stay and I would recommend the resort!
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

VASILIKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal property for families with children. The luxury all-inclusive package we booked was also great. A special call-out for the staff in the pool-bar where we spent a lot of our time. They were pleasant, warm, offering great level of service. They made our stay special. :-)
Stayed 9 nights in Aug 2023
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter (15) and I loved this hotel. Our stay was just amazing. We enjoyed our room with a private pool and the awesome pool view. The food was amazing. We liked the buffet. The staff were very nice and the cleaning lady was very kind and caring. It’s a nice hotel for families too. We will be back. Thank you for being a part of our wonderful vacation. Your hotel was a big part of this wonderfulness.
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Was such a beautiful hotel, food was amazing out of this world so much choice. Staff all so friendly. Would recommend. Sun beds and chairs around pool was not very comfortable after a while.
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Jade

Liked: Staff & service, property conditions & facilities, room comfort

Quiet, relaxing resort

We spent a few days in one of the larger suites. It was modern, quiet, comfy. The food was good - not the best we have had but above average. Staff was extremely friendly and accommodating. We'd definitely consider it again for quiet/relaxation time. They probably could pay a little extra attention to cleanliness especially around dining areas.
Stayed 6 nights in Jun 2024
Verified review

8/10 Good

Tuomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value for the money

This hotel has a really good spa with gym, saunas and jacuzzi. Rooms are very modern, soacious and clean but the bed is extrmely hard. The buffet restaurant was more tyan enough for us for the weekend - they have extremely wide range of varieties on table and the selection changes day to day. But the staff was absolutely lost with allergy information and they had my wife eat food with nuts and almonds several times although she kept asking if it was safe ot not. Very poor job on several occasions from the restaurant staff. Otjer than that it was a very nice and relaxing stay!
Stayed 3 nights in May 2025
Verified review

8/10 Good

Ernst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great for the excellent selection of restaurants, food, pools, cleanliness/spotless. Great if one wishes to relax/lounge for several days and enjoy amazing food. On the other hand reception staff seemed a bit defensive and evasive with encountered issues. One particularly annoying thing was 2 treadmills for the hundreds of people at the facility. Having to wait for the right moment for exercise equipment, to work off all that overeating was disappointing. The property is not beachfront, and the beach was painfully rocky. Good stay nonetheless.
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique, just a regular hotel property. Unfortunately the food isn’t really Greek style and could be better. We decided to eat outside. Also the noise of the kids can be a bit annoying. But it’s not an adult only hotel, therefore you have to try to be seated at least outside. Staff has always been nice and try to accommodate our requests. The a la card restaurants you have to make an online reservation and on the day you get confirmation for almost an hour later - sorry, that’s not how it should work. We canceled!
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic all inclusive stay with family

Avra was a stunning large hotel offering multiple large pools with a smaller pool near the beachside, multitude of restaurants with some needing pre-reservation but easy to do throught the link they send you, covering asian, italian and pool side snacks as well as main buffets. The all inclusive option is fantastic and large variety of drinks all available within this. They catered amazingly for my 8 month old son especially for food, Jessie at the concierege helped us greatly in putting together meals to send to the chef and be prepared for him. Overall a few less vegetarian options (as mains) for adults but they did make efforts to do the other dishes without the meat. Staff were all very polite and courteous and hotel was large and very clean and maintined well. Spa area also large with indoor pool, sauna, steam lovely massage therapies also Beach very close by but more pebbles than sand Provided us with many baby amenities
Stayed 7 nights in Oct 2023
Verified review

10/10 Excellent

Zohra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled through Crete and stayed at a double bed luxury room with pool view. It was in de building across the street so not in the main building but it was much better over there. Perfectly for couple without kids. Our restaurant was much smaller and less crowded with extra chosen meals from 5 star chef Babi. At this point we wanne thank Nikos, Argiro, Manolis, Giannis and Elaine for your services. At the entrance is a baby kitty and lots of good places to enjoy. To mention the beach is full of Stones maybe you could build a little path with sand sacks or something similar and the cleaners could be a bit precariously. Nevertheless it was a great hotel and so beautiful as well. Thank you for the stuff members who made it more nicer there for us. Greetings Ari and Zoi
Stayed 10 nights in Aug 2024
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the adults only area which was lovely. We had our own private pool and the room was very spacious. We had no issues with getting sunbeds around the pool in this area but I know those in the main part of the hotel did have. However the sunbeds were the most uncomfortable I have ever come across and whilst the room accommodated three of us, there were only ever two sunbeds on our private patio, despite us asking for another one three times. Food was great, loved being able to dine in each of restaurants once during our stay as we were all inclusive. The prices for these restaurants were as expensive as eating out in the UK so must be pricey for those on half board. The buffet was good, however the food was lukewarm most of the time and not hot. I have been all inclusive before at other hotels and they manage to keep the food hot. Not sure why they couldn't here, despite seeing other reviews complaining about the same issue. All in all, I would stay in the Adults only section again (though its actually age 13 upwards) but I don't think I would go to the main section of the hotel as the sunbed issue and waiting 30 mins to get served in the evening would be a really pain and put me off. Only one additional last thought, they need a standard waste paper bin in the room, the small bins in the bathroom are not good enough for the rubbish such as empty bottles, food packets, paper etc, so we ended up collecting it in a pile for housekeeping to remove.
Stayed 7 nights in Aug 2024
Verified review

8/10 Good

Rohit

Liked: Staff & service, property conditions & facilities
Our stay overall was good, the food was great, facilities etc were good; and staff were extremely helpful. Some things however were not great, hence the four stars: - Upon arrival to the room, although cleaned, the sheets had stains on them, room not entirely cleaned as dust and cob webs on furniture, also there were tiny lizards and other insects roaming around. - There were cats wondering around in the food areas and restaurants, which wasn’t pleasant as not everyone is a cat lover, the staff didn’t respond to this very well, at some times there was also a dog wondering around. - It wasn’t very friendly for children, lacking facilities. - Our all inclusive package was self service only in the breakfast and lunch main buffet halls, where you can choose what to eat, but simple things like a soft drinks machine and tea/coffee and beer etc was all waiter service, it would’ve been good to be able to just get these yourselves. They did have a water and juice machine. The snack bars were only all waiter service and nothing to just grab yourself; and although fairly timely, it’s still not very convenient when you cannot just help yourself and have to wait for food and drink. Not a major issue, but good to mention. - The venue said they have variety of gluten free options however in reality these were not great nor enjoyable. They had one type of GF bread which was not nice at all. If the above were addressed, then we would be really happy to visit here again.
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities
Fantastic food in the restaurant, extremely helpful and kind staff overall and nice facilities.
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here many times and it is my top choice for Kolymbari!
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Klara

Liked: Staff & service
Disliked: Cleanliness
Staff were all lovely, so helpful and were the highlight of the stay. Due to lack of staff being on roster we weren’t able to book the spa over the weekend. Our room was quite worn and in the bath room quite grubby. Just felt a like the place was a little run down.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Kuljeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this is a nice place to stay if you just want to relax. We had a junior suite with a pool and did just BnB. Breakfast is good. Spa is good. Gym is good. Service regarding rooms could sometimes be hit and miss- we had to ask for the air con to be seen to on numerous occasions, the room to be cleaned a few times and there was one turn down service in 10 nights (just because we asked as we noticed it was supposed to be included (not that we particularly needed it). There is a small working village just outside the hotel with a handful of restaurants, supermarket, couple of convenience stores. A walk through the village takes you to the monastery which is worth a visit. The walk along the seafront is lovely with about 8 or so restaurants- all good, inexpensive, with beautiful setting. The beach at the hotel is just okay- it’s small, the hotel beach bar is good and convenient for the beach. I would not be going to this hotel for its beach. You have to walk across a car park littered with debris to get to the beach. Main pool area is very good and well maintained. It was a lovely temperature (in July). Tennis courts were good. Can’t comment on any evening entertainment or hotel restaurants.
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would stay again!
Stayed 7 nights in Sep 2022
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room and stay in a private pool suite in the Residences. Amazing meals in local restaurants!
Stayed 8 nights in Jun 2025