"Beautiful hotel. Our room was right by the pool. Very nice. Staff was not helpful at all. They couldn’t check us in when we arrived because WiFi was down. Staff gave no instructions on anything. They handed us a paper with meal times. No assistance with anything. We had never traveled to Barbados and thought perhaps the check in staff would help us navigate to some excursions. They also weren’t friendly. Never smiled. Just a smile back would have been something and made us feel more comfortable....
"Beautiful hotel. Our room was right by the pool. Very nice. Staff was not helpful at all. They couldn’t check us in when we arrived because WiFi was down. Staff gave no instructions on anything. They handed us a paper with meal times. No assistance with anything. We had never traveled to Barbados and thought perhaps the check in staff would help us navigate to some excursions. They also weren’t friendly. Never smiled. Just a smile back would have been something and made us feel more comfortable....
Laura Francine