โรงแรมใกล้สวน Derwent, แมทล็อค

"Really lovely place, great location, staff very friendly. We will stay again."

"Housekeeping only available on request which isn’t clear on website"

"Really really bad. Dirty, expensive, poorly maintained and had hardly any sleep due to kids screaming and playing knock a door run until 11pm. Wouldn't recommend - we travel theme parks around the world and stay in on site accommodation regularly. This was by far the worst."

"Website details & pictures; a different story to reality. Initial reception - given questionnaire with another guests details, spoke of our ‘standard room’ which I pointed out was incorrect - booked a superior room. MUCH whispering with a colleague and tapping of computer keyboard then told to wait whilst they sorted out a glitch with the system and issues with the superior room availability. Resolved by offering us an upgrade to a Junior Suite…’top of the range’ room. Joke…the website shows a...

"Great hotel for the Peak District"

"Good location, good price. Looks lovely from outside. However, inside, carpets needs cleaning as our feet were sticking to it. Kids room light was flickering, twice approached different members of staff but nothing was done. Not enough mugs in the room (only 2 in a family room)."

"Lovely house with everything we needed. Amazing views from the front of the house and garden"

"The Snug was very comfortable and well equipped. It was also very clean. I could not work the shower but I did not contact the owner so I am sure it would have been sorted if I had. It was only three nights and there was a bath so I did not. It was well located, quite near to Matlock Bath. The bed was comfortable and it was well decorated throughout. "

"Accomodation was larger than it looks in the photos, which was a nice surprise. The beds were comfortable, however I would take earplugs as I struggled to sleep due to the cars going past outside. I had to go and buy some from the town centre. At night the cars whizz past really fast. The listing states that there is free parking but this isn’t true- you have to pay for it. I have asked Hotels.com to amend this as it’s false advertising. The reason we booked this hotel was for the free...

"Everything was absolutely amazing! I hope to return again this summer. We loved Svitlana, the property manager. She has such a gift in hospitality. "

"Room was lovely & cozy with great en-suite. Plenty of tea & coffee etc which was refilled every day. Snacks & a mini bar also. Staff were really friendly & helpful. Excellent breakfast included. Definitely recommend The Family Tree."

"The room was spacious and clean but the air con didn’t work and the room was 27 degrees all night. There was basically no staff on hand and the ones that were there were overworked and not available for the most part. The meal in the evening was almost inedible the £30 steak was all gristle and I ordered a cheesy garlic bread which I came as a normal one, when I mentioned it to the waiter they didn’t do anything. When I asked for the bill I had to wait 30 minutes and also ask another waiter,...

"Fabulous stay. Lovely, spacious, spotless twin room with very clean, modern en suite. Everywhere is extremely clean and very well maintained. Plenty of parking and a fantastic outside area for sunny days. Staff very friendly and helpful. Generous meal portions and absolutely delicious! We joined in the quiz night and were even greeted warmly (and helped!) by the locals. We will definitely be staying again!"

"Beautiful location, friendly staff, excellent food."