2/10 แย่มาก
Lisa
เดินทางกับคู่รัก
2 พ.ย. 2025
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Paid £178 through Expedia for a superior room after I’d rang the hotel and was quoted £220.
Positives: the hotel is in a lovely setting.
Cons: Filthy and very tired hotel. I have photographs but not sure if I can post them. Stains on the curtains, carpets, bedding, bed base was filthy even the lampshade was stained.
Arrived at 3, it was 10 degrees outside and the windows to the room were open which was fine but it was very cold and I was told the heating doesn’t come on til 4.30. Asked for a heater but took over an to arrive.
We didn’t go in the lido but tried the spa. This isn’t a spa! Changing room tatty, 4 loungers in a very small room, hot tub was more of a warm tub. sauna was freezing even after waiting the ten minutes I was advised and a steam room.
Breakfast - don’t bother. Fat splashed up the walls. Drips down the walls next to the table. Fruit all very old, wisened and soft. Glasses weren’t clean.
Couldn’t wait to get out. Staff very smiley but they need to open their eyes to the tatty, dirty surroundings. Definitely way over priced and needs a total refurb. The bed and bedding in our room needs to go straight to the tip, bedding had holes in and the pillows were very old. If I hadn’t had to stay to be near a sick relative I would have left within ten minutes of arriving.
Lisa
เข้าพัก 1 คืน, พฤศจิกายน 2025
