"Great, quiet location. Quickly felt like home. Loved having underground parking and punch in codes for entry. Bed was comfortable and apartment was clean with extra towels, coffee and laundry detergent."

"Great service from the front desk, friendly and flexible."

"Excelente, personal muy amable, camas cómodas, rodeados de un paisaje espectacular"

"The staff were all super helpful and very friendly. We loved how convenient it was for the shops in town and convenience places (ie. Tim Hortons, grocery, liquor, fast food, sit-down restaurants). The pool area needs a bit of an upgrade but everything was very clean. Wonderful location right off ..."

"Our week long stay at the Otter Hotel was perfect! Very friendly and helpful staff. Using the hot pools and sauna while looking at the mountains was amazing. Two robes provided in room to wear to the hot pools was a very nice touch. Complimentary Roam bus passes provided. Free parking garage a definite ..."

"Amazing experience. The hotel is decorated beautifully and is very comfortable in all aspects. The hotel staff were extremely welcoming and accommodating. I would definitely recommend staying here and will definitely stay here again when visiting Banff!"