"Quiet,clean and Nice. Everything was perfect. Need some love to refresh furniture and décoration."

"A one night stay which included a trip to the spa. The spa experience and service was a 10. Our room was not ready to check into until 4pm the same time as our spa appointments. We were allowed to use the parking garage before that which was appreciated. So we did not get to our room until later ..."

"Convenience and near tourist attractions"

"The staff were all super helpful and very friendly. We loved how convenient it was for the shops in town and convenience places (ie. Tim Hortons, grocery, liquor, fast food, sit-down restaurants). The pool area needs a bit of an upgrade but everything was very clean. Wonderful location right off ..."

"Our week long stay at the Otter Hotel was perfect! Very friendly and helpful staff. Using the hot pools and sauna while looking at the mountains was amazing. Two robes provided in room to wear to the hot pools was a very nice touch. Complimentary Roam bus passes provided. Free parking garage a definite ..."

"Our view of the mountains was breathtaking! We loved waking to such a beautiful view!"