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Hai Au Boutique Hotel & Spa

3.0 star property
Travelers cool off in the outdoor pool with loungers and umbrellas, explore Hoi An's ancient streets, then return to this peaceful retreat.

Choose dates to view prices

Hai Au Boutique Hotel & Spa sits in the heart of Hoi An City Centre, offering a quiet escape from sightseeing. Guests can swim in the outdoor pool, book body wraps and massages at the spa, or walk to Hoi An Market to experience local culture.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds | Minibar, in-room safe, desk, soundproofing

Family Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Bidet
Bathrobes
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hairdryer
Bidet
Free bottled water
Coffee/tea maker
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

View from room

Deluxe Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Bidet
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Suite, Balcony

Family Suite, Balcony | Minibar, in-room safe, desk, soundproofing

Family Suite, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
2 bedrooms
Hairdryer
Bidet
  • City view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Bidet
Free bottled water
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hairdryer
Bidet
Free bottled water
Coffee/tea maker
  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Room, Balcony

Minibar, in-room safe, desk, soundproofing

Grand Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Separate bedroom
Hairdryer
Bidet
Free bottled water
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, soundproofing

Superior Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Bidet
Free bottled water
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in Hoi An, Hai Au Boutique Hotel & Spa is in the city centre. Central Market Hội An and Hoi An Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore An Bang Beach and My Khe Beach. Thanh Nam Fishing Village and Reaching Out - Hoa Nhap Handicrafts are also worth visiting. Snorkelling offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Hoi An travel guide
Map
576 Cua Dai Street, Hoi An, Da Nang

What's nearby

  • Central Market featuring interior views, markets and shopping
    Central Market Hội An
    8 min walk - 0.7 km
  • Quan Cong Temple featuring a temple or place of worship and a square or plaza
    Quan Cong Temple
    8 min walk - 0.7 km
  • lanterns at Hoi An
    Hoi An Night Market
    17 min walk - 1.4 km
  • Hoi An Impression Theme Park
    8 min walk - 0.8 km
  • Hoi An Museum
    10 min walk - 0.9 km

Getting around

  • Ga Thanh Khe Station
    29 min drive
  • Da Nang (DAD-Da Nang Intl.)
    51 min drive

Restaurants

  • Elnino Cafe
    1 min walk
  • bun cha ta in hoi an
    4 min walk
  • The Hill Station
    5 min walk
  • Anantara Hoi An Resort
    5 min walk
  • Hadana Bar
    4 min walk

About this property

Hai Au Boutique Hotel & Spa

Hotel near Central Market Hội An
Near Hoi An Night Market, Hai Au Boutique Hotel & Spa provides an airport shuttle, a poolside bar and a terrace. Indulge in a manicure/pedicure, a massage and a body wrap at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and express check-out
  • Massage treatment rooms, free newspapers and concierge services
Room features
All guest rooms at Hai Au Boutique Hotel & Spa feature comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with bidets and baths or showers
  • TVs with cable channels and DVD players
  • Wardrobes/cupboards, electric kettles and daily housekeeping

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The price is ฿1,485
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • 4 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 250000.0 per day.

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Au Hotel
Hai Au
Hai Au Boutique Hotel Hoi An
Hai Au Boutique Hotel
Hai Au Hotel Hoi An
Hai Au Boutique Hoi An
Hai Au Boutique
Hai Au Boutique & Spa Hoi An
Hai Au Boutique Hotel & Spa Hotel
Hai Au Boutique Hotel & Spa Hoi An
Hai Au Boutique Hotel & Spa Hotel Hoi An

Frequently asked questions

Does Hai Au Boutique Hotel & Spa have a pool?

Yes, this property has an outdoor pool.

Is Hai Au Boutique Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hai Au Boutique Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Hai Au Boutique Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hai Au Boutique Hotel & Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hai Au Boutique Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hai Au Boutique Hotel & Spa located?

Located in Hoi An City Centre, this spa hotel is within a 10-minute walk of Precious Heritage Art Gallery Museum and Central Market Hội An. Tran Duong House and Assembly Hall of the Chaozhou Chinese Congregation are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hai Au Boutique Hotel & Spa Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Location

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 227 out of 440 reviews
Rating 8 - Good. 159 out of 440 reviews
Rating 6 - Okay. 41 out of 440 reviews
Rating 4 - Poor. 8 out of 440 reviews
Rating 2 - Terrible. 5 out of 440 reviews

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay Helen and Hien (sorry if i spelt that wrong) are fantastic so friendly always greeted with big happy smiles they couldn't do enough for me thank you so much i will be back for a longer stay
Stayed 2 nights in Dec 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, amazing Pho and fresh squeezed orange juice in the morning. We enjoyed the pool and how close this hotel was to everything. Our room was a little smelly from the bathroom, so hoping this gets worked out because everything else was wonderful about our stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located and very friendly staff.
Stayed 4 nights in Aug 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool good
Stayed 2 nights in Mar 2026

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and the hotel was very close to restaurants and boutiques
Stayed 2 nights in Jun 2023

10/10 Excellent

Huy

Liked: Cleanliness, amenities
Great hospitality!
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but most buildings in Hoi Ann affected by rising dampness.
Stayed 2 nights in Dec 2023

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in Jan 2024

4/10 Poor

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We didn't have a good stay here , rooms very not sound proof so you could hear noise from next buildings and other guests. The only good thing about hotel is it's location and breakfast .

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host Helen who runs the front desk and takes care of things is awesome - super nice, friendly, knowledgeable and always a smile. Nice location pretty close to downtown and easy connection to the beach. Pool is private, decent sized and like every other pool in Vietnam at this time it is warm water. Our room faced the street but was still quiet with good windows.
Stayed 4 nights in Apr 2023

8/10 Good

Sing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good . not too expensive.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Good friendly people
Stayed 1 night in Nov 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un rafraîchissement svp

Le personnel est très aidant. Nous sommes à notre troisième réservation à cet hôtel. Mais je dois dire que cet hôtel a besoin de rafraîchissement. Un peu de peinture. Cet hôtel est très bien situé. Nous l’aimons bien
Stayed 3 nights in Jan 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’hôtel a besoin un peu de rafraîchissement,d’amour. Mais le personnel est aidant et sympathique
Stayed 3 nights in Jan 2024

10/10 Excellent

Josefin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otroligt litet mysigt hotell strax utanför gamla stan. EXTREMT trevlig personal och väldigt tillmötesgående, smidigt med kontakt via whatsapp under vistelsen och hjälpte till med resa till flygplatsen och lokala tips. Kommer definitivt bo här igen om vi kommer tillbaka!
Stayed 1 night in Dec 2023

6/10 Okay

kunio

朝食のレパートリーが少なくて、残念でした。
Stayed 2 nights in Aug 2023

2/10 Terrible

Heinz

Disliked: Cleanliness, staff & service, property conditions & facilities
Khách sạn ok, vị trí gần trung tâm, phòng tương đối. Tuy nhiên nhân viên LỄ TÂN RẤT THÔ LỖ, KHIẾM NHÃ,.. với khách. Nhất là cô lễ tân Hellen, dù biết khách đã có vợ nhưng vẫn cố tình lấy thông tin liên lạc và nhắn tin lẳng lơ, làm phiền khách. Thật chẳng ra làm sao!!!
Stayed 3 nights in Mar 2023

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super séjour au Hai Au Hotel

Excellent séjour avec un personnel compétent et très agreable comme Kidd le receptionniste. Le petit dejeuner était tres bon et avec beaucoup de choix. Nous reviendrons dans cet hôtel
Stayed 4 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly staff but property need upgrade. TV channels were poor in quality. Internet speed was good. No lift. Nice location that is close to restaurants and water.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service
設備は古いが部屋は綺麗にされている。 スタッフは皆若く笑顔で接客してくれます。 朝食もそこそこ種類があり満足でした。 旧市街にも近く便利でした。
Stayed 2 nights in Nov 2019

8/10 Good

Juan Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities

Bien

En general todo muy bien. El desayuno muy bueno. El staff muy servicial. Te ayudan con todos los tours o arriendo de bicicleta o moto. Lo único no tan bueno, al menos de la habitación que nos dieron a nosotros (208), es que hay mucho ruido en las mañanas (suenan teléfonos, portazos, gritos de la gente que hace aseo, hasta un gallo nos cantaba en el oído!).
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a colonial mansion turned to hotel, with huge stairways and alleys between rooms; the dining room is also huge. We just love the classic look of the building. It is within walking distance to Old Hoa An and its many attractions (UN heritage sites, silk factory, river shore walkway), shops and local markets. Breakfast buffet has a good variety of western and Vietnamese food, we were there for 5 days and still enjoyed the menu. Our room booked through Expedia is large, comfortable and clean. It has a patio door opened to a small balcony, overlooking the alley along the hotel; we could see or hear the heavy rain pattering the glass, a nostalgic memory of rainy season in Central Vietnam. We already mark this place in our future visit to Hoi An.
Stayed 4 nights in Oct 2019

8/10 Good

MCC

Liked: Staff & service, amenities, property conditions & facilities
Something about this hotel connected me to memories of a place where I used to have a youth summer camp in Portugal. I guess pretty ok for a 3-star hotel. :) I like the little balconies, the quietude... it's not too far from the main tourist spots...
Stayed 4 nights in Sep 2019

6/10 Okay

jongchai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

가성비로는 좋기는 하지만...

저렴하게 숙박하기에는 괜찮지만, 개미와 바퀴벌레가 호텔 객실에 돌아다니네요. 방역에 신경을 좀 써야 할거 같네요.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Staff went out of their way to help. Cannot fault them at all. Breakfast omelette cooked especially for you.. Fab for the money
Stayed 2 nights in Aug 2019