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"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"This was a last minute booking and the room wasn't ready when we arrived so we had a little wait until it was ready. The manager (Tanya I think?) was very helpful, kept us informed and gave us a free drink while we were waiting which was much appreciated. The room itself was good, it was ground floor and close to McDonalds but we couldn't hear any noise from outside. I didn't find the bed or the sofa bed particularly comfortable but it was fine for one night. The only thing that would have been...

"Excellent stay as usual thanks Belinda"

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."

"Everything was amazing"

"the breakfast wasn't the best to be honest. my smoked salmon beneath a lovely egg was not fresh and was browning at the edges."

"Bar and breakfast rooms were great..clean room..however we were given top floor room with four flights of stairs.. room too small for a double with very uneven floor.. Room was very hot window only opened six inches not much air coming in.fan provided was useless.. didn’t get much sleep as we were hot sticky and itratible..not going back.this was not in the heatwave.. the following weekend .."

"As expected for an airport hotel."

"Great breakfast, easy check-out, couldn't be much closer to Terminal 1"

"Outstanding location and nice rooms and good bar"

"Staff very helpful and professional"

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Grim"

"The hotel is in a very good location for all amenities."

"Excellent hotel. Friendly staff. Recommended."

"This is INDUSTRIAL hotel keeping. Useful if you need to be at the Airport overnight, but that's all"

"Fantastic service and very helpful staff but if you want a good night's sleep make sure your room is away from the front of the hotel. Smokers and other guests meet outside from early morning and are not quiet."

"Upon arrival we were met with loud music what seemed like a soul weekender. There was forewarning regarding this and our room was not ready. We had a child of 8 with us so it was a bit unfair on him. The bathroom had no fascia on the shower temp control and there was mould on the ceiling. The tissue box had no tissues in during our two night stay. The mini fridge was not stocked upon arrival . When I asked if I could see the room before I was paid I was told they needed a managers consent which...

"Lovely country house hotel, friendly staff, excellent dinner and breakfast and good value. "