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"Staff was very pleasant and friendly. Rooms were very comfortable and clean. Good food at restaurant & great central location."

"Clean room, well equipped, great staff and will stay again at a future date"

"A very well run hotel with an eye to detail. Would recommend and would go back in the summer to use the roof top bar and pool."

"everything was very good"

"Awesome "

"Great staff, brilliant accommodation and good food. "

"Fantastic hotel with comfortable Rooms & lovely Spa/pool facilities. Ate at both restaurants and the food was excellent. Staff very courteous and helpful, nothing was too much trouble. Would highly recommend."

"The room was clean and staffs are nice!"

"Lovely staff , clean room and lovely bar and dining area. Breakfast was nice and tasty Would definitely recommend "

"Good provision for our dog."

"The best part of this hotel is the staff. Everyone has been super pleasant and helpful."

"What really stood out was how incredibly fast the team reacted when we realised the bedding contained feathers – entirely our oversight for not requesting a change before arrival. The staff were unfailingly kind and accommodating throughout our stay. It’s a beautiful hotel, and our suite was absolutely gigantic. We loved it! "

"Two members of the Portal team consistently impress with friendly courteous welcoming conversation on arrival/departure from Joe. Equalled by welcoming open service from Olga managing breakfast. "

"Room was spotless,never met such a great team of staff here at holiday Inn Runcorn,nothing is too much trouble to make your stay here perfect,they are great X"

"Clean, friendly staff "

"couldn’t fault the room spotless and comfortable,dinner was gorgeous and very friendly staff ,pool and facilities was lovely "

"All was great "

"Friendly staff "

"All of the above. Great location. Plenty of free parking."

"The room was clean and the bed was comfortable. The staff were attentive and friendly and the food was very good. Basically everything you want from a hotel. "