โรงแรมและที่พักในโคลส์ฮิลล์

"Had to click on something to get to this part of the review. Never actually stayed at the hotel, but spoke to a lady called Catherine who was brilliant! We had to cancel due to family commitments, but good old Expedia wouldn’t refund as they said I was too late to do as, but I took out the cancellation cover with them which said I could cancel up to the 3/5, but they thought different. I will never use Expedia again. You need to speak to people not robots!!"

"Parking is onsite, i had a room in the chalets and it is great. "

"James and Hansel were fantastic hosts, very welcoming and helpful, the property itself is in a great location and has a charming character, rooms were clean and tidy and very spacious. Communication was excellent, I would stay again and recommend "

"Room was pretty big with a wardrobe and the location was perfect since it is located close to the motorway exit. Parking spaces were there. We had a kettle jug/ coffee/tea/milk and sugar in the room. Bed was okay and we there were towels and hand towels as well. There were two hand wash bottles inside the bathroom and I believe it can be cleaned a little bit more. 2 bed side cupboards were dusty. Wifi is not available and the receptionist mentioned that they removed the TV and they mentioned it...

"Everything was amazing"

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Nice one night stay"

"Nice clean room. Really big bathroom Very hot but it was a hot evening outside The check-in was weird because we were asked to pay £5 for parking which wasn’t mentioned anywhere in the booking process. Considering it’s a motorway services accommodation, there’s really no choice unless we parachuted in. The hotel should have the honesty to include it in the price at booking."

"Lovely 2 night stay, great value via Expedia. Was in the area for a concert at Warwick Arts, visits to Kenilworth Castle and Stoneleigh and proved ideal location. Not at all snooty or stuffy like some country hotels. Clean modern bathroom, comfortable bed, good breakfast, pleasant walks from hotel, well equipped gym. Lots of hotels in this area, glad we chose this one."

"Clean room, easy parking with friendly and professional staff. Warm welcome with a lovely Tavern for a drink, limited menu for dinner but very tasty simple food. The inclusive breakfast buffet was excellent, good selection of cooked and continental breakfast items. We were a couple and enjoyed the knights sword fighting, brilliant performances. For families with young children there was a small park, story telling with Zog and Knights interacting throughout dinner."

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."

"As expected for an airport hotel."

"Upon arrival we were met with loud music what seemed like a soul weekender. There was forewarning regarding this and our room was not ready. We had a child of 8 with us so it was a bit unfair on him. The bathroom had no fascia on the shower temp control and there was mould on the ceiling. The tissue box had no tissues in during our two night stay. The mini fridge was not stocked upon arrival . When I asked if I could see the room before I was paid I was told they needed a managers consent which...

"Staff very helpful and professional"

"Great stay. Nice sized room, Lots of parking, Great breakfast. It is at the university, so lets food options in walking distance. Could use laundry facilities."

"Excellent stay as usual thanks Belinda"

"Good car park. Breakfast was ok. Nice beer. Room was perfectly fine. Great value."

"All the hotel staff we encountered were friendly and helpful from arrival to departure which made for an enjoyable stay. Our room was a good size with a four poster bed and a nice view to the front of the property. The hotel public areas looked great and were well kept. Food and drink prices in the hotel and grounds a little on the high side."

"The parking was good and all the staff were helpful."