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"Everything was great"

"Very friendly staff and excellent service from hotel staff"

"Loved the helpfulness of the staff. Food was wonderful great selection on the breakfast buffet and evening meals were also delicious. Very clean rooms and comfortable easy access to bus route. Definitely no complaints excellent value for money July 2026"

"Big spacious hotel with good amenities, great breakfast choices and friendly staff. Loved the free use of the spa facilities during our stay. The room furniture is dated and with no room aircon so it can get hot at night but that’s the only criticism."

"Staff were excellent and always friendly and helpful. Facilities were excellent and the standard of food was good. Location was good, on the outskirts of the port but easy to walk and buses frequent. Ample parking onsite."

"Room was great. Food was good although menu a little limited. Staff were friendly and helpful. Did have issue with fridge that was reported and checked during the stay but wasn't fixed. Overall a good relaxed break."

"junior suite was beautiful whole place spotless lovely pool and food. All staff very helpful"

"Lovely hotel with nice large room. Excellent location with easy access on foot to town. The staff were friendly and helpful - nothing seemed too much bother. The breakfast were great. Plenty choice."

"very helpful staff, especially a guy named Alan answered all the questions I had when checking in, and helped carry my bag upstairs"

"Des Personal war sehr freundlich und sehr hilfsbereit, Die Verpflegung war gut. Das Zimmer war ordentlich und sauber."

"Lovely hotel and gardens, external amenities were excellent. Staff seemed stretched at the bar when a large party came in one afternoon but plenty of staff on an evening...overall excellent value"

"Very clean, very well situated. Good food and an excellent outdoor pool."

"Efficient engaged staff in this characterful hotel right in the centre of St Peter Port"

"I have stayed at the Imperial Hotel on numerous occasions and always found the rooms to be clean and comfortable. The staff are friendly and welcoming. There is plenty of choice for breakfast. The views from the restaurant are spectacular. I choose this hotel mainly because it is close to my family who live nearby and also it has a regular bus service."

"The room was very small."