Search Hotels Near Cleveland County Arts Council, Shelby

"Staff was great"

"Discussing. Stinks. Blood on bathroom walls. Ripped carpet. Rusty lamp. Dishonest staff. What a dump. Paid for two nights, Friday and Saturday checked out Saturday AM because it sucks - was told a refund would be provided for Saturday and have not received it or a response to multiple contact attempts. Person speaking with hotels.com hung up on them. They do smile at least when they rip you off!"

"In the bathroom shower on the ceiling above the shower head it was black mold. Also the lamp shade was broken."

"Bad"

"Whole place is dated. Room was old, and "patched up" in several places. They didn't replace towels or clean the room the whole week. We asked for housekeeping service and they came and only made the bed, and gave us a few towels. They didn't clean the bathroom, or even empty the garbage cans. The breakfast bar had no proteins, only cereals and breads. The hot tub did not get hot, and most evenings the pool and hot tub were closed well before the posted closing time. We were in town to visit our grandchildren, and were hoping to bring them back to the hotel pool. The hotel charges $30 per non registered guest for 2 hours of pool use, which is ridiculous, especially when the place was empty. The owner is quite obviously trying to save money instead of spending money to make it better to get more people to actually want to stay there. I would not stay there again. There are much better places in Shelby."

"Was suppose to be a non smoking room and it was saturated with smoke smell."

"Not a well maintained property at all, would not stay there again. Fridge was not working, bathroom in serious need of an upgrade. Elevator in horrible shape. Pool not operational, not at good experience"

"The staff is always pleasant & helpful. My daughter & I have never had any problems when we stay there"

"2-years in a row that the pool was closed. Shower head leaked & had weak water pressure. The Conditioner was empty upon arrival & need to have some sort of ‘night light’ available instead of only bright lights or TV. Not being picky, I liked my stay… I’m just trying to give good honest feedback ~ easy improvements. Thank You. "