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Comfort Inn Shelby

2.5 star property
Guests can relax by the fireplace or unwind on sun loungers at the pool. BBQ grills and express check-out ensure an effortless stay.

Choose dates to view prices

Situated in a shopping district, Comfort Inn welcomes travelers with continental breakfast and dry cleaning services. Relax by the fireplace or maintain your routine at the 24-hour gym. Enjoy free in-room WiFi, barbecue facilities, and outdoor furniture for a comfortable stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
The current price is ฿2,732
฿3,080 total
includes taxes & fees
18 Jan - 19 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard King Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard King Non Smoking

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Pillow menu
Renovated in 2019
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Pillow menu
Renovated in 2019
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Pillow menu
Renovated in 2019
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Pillow menu
Renovated in 2019
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
2012 E Marion St, Shelby, NC, 28150

What's nearby

  • Moss Lake - 3 min drive - 3.0 km
  • Don Gibson Theater - 6 min drive - 7.4 km
  • Earl Scruggs Center - 6 min drive - 7.8 km
  • Cleveland County Arts Council - 6 min drive - 7.8 km
  • Shelby City Park - 7 min drive - 10.2 km

Getting around

  • Gastonia Station - 23 min drive
  • Charlotte-Douglas International Airport (CLT) - 42 min drive

Restaurants

  • ‪7-Eleven - ‬2 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Ingles Markets - ‬5 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬2 min drive
  • ‪McDonald's - ‬8 min walk

About this property

Comfort Inn Shelby

Hotel in a shopping district, remodelled in 2019
At Comfort Inn Shelby, you can look forward to free continental breakfast, dry cleaning/laundry services and a fireplace in reception. Free in-room WiFi and a 24-hour business centre are available to all guests.
Additional perks include:
  • Free self-parking
  • An electric car charging station, express check-out and coffee/tea in reception
  • Smoke-free property, a water dispenser and outdoor furniture
  • Guest reviews say great things about the helpful staff
Room features
All 76 rooms offer comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • 42-inch HDTVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | In-room safe, desk, iron/ironing board, free cots/infant beds
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
8.2 out of 10, Very good, 922 reviews
The price is ฿3,076
฿3,657 total
includes taxes & fees
18 Jan - 19 Jan
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1989
  • Fireplace in lobby
  • Renovated entire property - May 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 15 December 2025 to 15 March 2026 (completion date subject to change). The following areas are affected:
  • Business centre
  • Lift
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Swimming pool

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Shelby
Comfort Inn Shelby
Comfort Shelby
Comfort Inn Hotel
Comfort Inn Shelby
Comfort Inn Hotel Shelby

Frequently asked questions

Is Comfort Inn Shelby pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Comfort Inn Shelby?

As of 5 Jan 2026, prices found for a 1-night stay for 2 adults at Comfort Inn Shelby on 18 Jan 2026 start from ฿2,731.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Comfort Inn Shelby?

Self-parking is free at this property.

What time is check-in at Comfort Inn Shelby?

Check-in start time: 3 PM; check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Comfort Inn Shelby?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Inn Shelby located?

Situated in the historical district, this hotel is 1.9 mi (3 km) from Moss Lake and within 6 miles (10 km) of Don Gibson Theater and Cleveland County Arts Council. Olde Tyme Courtsquare Opry and Earl Scruggs Center are also within 6 miles (10 km).

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Reviews

Comfort Inn Shelby Reviews

8.4

Very good

8.6

Cleanliness

8.2

Location

9.0

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 319 out of 660 reviews
Rating 8 - Good. 220 out of 660 reviews
Rating 6 - Okay. 65 out of 660 reviews
Rating 4 - Poor. 24 out of 660 reviews
Rating 2 - Terrible. 32 out of 660 reviews

Reviews

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, not stellar, but clean.
Stayed 2 nights in Oct 2025

2/10 Terrible

Angela

Disliked: Cleanliness, amenities, property conditions & facilities
The elevator didn’t work. The place was falling apart and there were a lot of gross smells coming from various areas.
Stayed 1 night in Dec 2025

10/10 Excellent

Raymond

Liked: Cleanliness
Fresh and hot
Stayed 2 nights in Nov 2025

8/10 Good

john

Liked: Cleanliness, amenities, property conditions & facilities
Hotel really needs to be remodeled mold in bathroom around shower room was clean with the exception of no towels when I checked in not a big deal definitely needs a total remodel
Stayed 3 nights in Nov 2025

2/10 Terrible

ROBERT

Disliked: Cleanliness, property conditions & facilities
👎
Stayed 1 night in Oct 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Sep 2025

4/10 Poor

Marlene

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We sent a message through Expedia that we needed to check in by 1:30 pm because we needed to get dressed for a 3 pm wedding. At first they told us it was impossible and after a few minutes of persuading that we could wait till they got one room cleaned she worked it out.
Stayed 1 night in Nov 2025

6/10 Okay

Tracy

Liked: Staff & service
Shower/tub area is not maintained very well.
Stayed 2 nights in Sep 2025

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is very dated. Hallway carpet is nasty. Hotel is under construction. No access to elevator
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet

The hotel had a convenient location to the fairgrounds, shopping, and restaurants. It was quieter than expected. The facility shows its age, but it was clean. The staff was friendly and helpful. The only issue was that the staff said that Hotels.com had overbooked King bed rooms, so I received a Queen bed room.
Stayed 1 night in Aug 2025

10/10 Excellent

jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how inviting it was. The staff was was very friendly. They even gave us an extra room key. Thwy said if we had any trouble they would make it right. The only downfall was the ice machine. On the first floor was broken. Wonderful breakfast. They moring staff on Saturday went out of hos way to find me coffee creamer that i liked. They definitely went out of the way to chat and say good morning and have a good day. Its definitely a place i will go back to. Price was just right for the 3 of us.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Had a great time ! Breakfast was great and staff was wonderful!
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were booked at another hotel that turned out to be a real dive, and the staff here found us a room and let us check in early.
Stayed 2 nights in May 2025

10/10 Excellent

Tashia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at check in. Breakfast was good. Staff very friendly at each interaction. Definitely will stay again when in the area!
Stayed 1 night in Feb 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay because it was close to downtown and affordable, plus the mall is close by.
Stayed 1 night in Nov 2024

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prices stay the staff was friendly and the breakfast is great. Will stay there again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Clayborne

Liked: Cleanliness, staff & service, property conditions & facilities
this is a great place to stay, there are a lot of workers in the area rebuilding after the disaster. the staff are extremely friendly and care about keeping the hotel clean. can highly recommend ahead of the more expensive options close by.
Stayed 1 night in Feb 2025

10/10 Excellent

Sherita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay we always stay here when we come to Shelby
Stayed 1 night in Jan 2024

10/10 Excellent

Adler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and the staff was exceptionally friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and obvious improvements are being worked on. Beds were comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay. Room was clean, staff was friendley, hotel is conveniently located to shopping
Stayed 1 night in Apr 2024