Search Hotels Near CityNews, Cleveland

"Courteous staff, great amenities "

"Would not go back if our lives depended on it. The best thing about this hotel was the location. It is in the heart of downtown and in walking distance to the main venues and many restaurants. However, the staff was not friendly. No welcome was extended at anytime during our stay. We had to switch rooms multiple times. The first time was due to the room smelling like a cigar lounge. The second time was due to the room having no heat, in the middle of a Midwest winter! We were forced to stay in that room because no other rooms were available. The hotel provided us with 2 space heaters at 3am, after the maintenance people tinkered with the heating for multiple hours. The last room we went to was a handicap accessible room, but at least we had heat. Because of our troubles, we were promised a refund but never received it. We had to call to hassle the managers to give us the refund we were promised. Needless to say, next time we're in Cleveland we'll stay somewhere else!"

"Needs updated"

"Gorgeous room with tons of space and light! So luxurious. "

"Older building and rooms are a little dated but my room was very clean and quiet. The bed was very comfortable. Location is very convenient for Cleveland Clinic."

"Excellent Staff. Hotel rooms were clean and well maintained but the hotel could use a refresh."

"The room was clean and comfortable. The staff was welcoming and positive. Thank you for the refrigerator. A microwave would have been much appreciated."

"Location!"

"It was right downtown! Great location! And the room was spacious!"