Verified
10/10 Excellent
Don
20 May 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don
Stayed 1 night in May 2026
The Westin Cleveland Downtown
4.0 star property
Travelers start their day with an invigorating workout in the 24-hour fitness center before stepping out to discover Cleveland's legendary music heritage nearby.
Choose dates to view prices
Photo gallery for The Westin Cleveland Downtown
The Westin Cleveland Downtown offers amenities like dry cleaning, a 24-hour gym, and free in-room WiFi. The Great Lakes Science Center and Rock and Roll Hall of Fame are nearby, and the hotel’s restaurant and bar provide convenient dining options.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Pet-friendly
- Free Wi-Fi
- Air-conditioning
- Breakfast available
The current price is ฿5,521
฿5,521
฿6,488 total
includes taxes & fees
25 May - 26 May
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About this property
The Westin Cleveland Downtown
- Upscale hotel near Huntington Convention Center of Cleveland
- Located close to JACK Cleveland Casino and Great Lakes Science Center, The Westin Cleveland Downtown provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site Mexican cuisine restaurant, Masa & Agave Cantina, offers breakfast, lunch and dinner. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
- You'll also enjoy the following perks during your stay:
- Cooked-to-order breakfast (surcharge), valet parking (surcharge) and a gift shop
- Wedding services, free newspapers and smoke-free property
- A vending machine, a lift and a front desk safe
- Guest reviews speak highly of the helpful staff and location
- Room features
- All 484 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
- More amenities include:
- Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
- Bathrooms with free toiletries and hairdryers
- 46-inch LCD TVs with premium channels
- Wardrobes/cupboards, recycling and mini fridges
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Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from 20 March 2026 to 22 May 2026 (completion date subject to change). The following areas are affected:
- Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 20.0 per night.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100.00 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults and USD 10.00 to 100.00 for children
- Self-parking fee: USD 47 per night
- Valet parking fee: USD 57 per night
- Pet fee: USD 50 per accommodation, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is The Westin Cleveland Downtown pet-friendly?
Yes, The Westin Cleveland Downtown allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at The Westin Cleveland Downtown?
As of 24 May 2026, prices found for a 1-night stay for 2 adults at The Westin Cleveland Downtown on 25 May 2026 start from ฿5,521, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Westin Cleveland Downtown?
Self-parking is available for USD 47 per night. Valet parking is available for USD 57 per night.
What time is check-in at The Westin Cleveland Downtown?
Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at The Westin Cleveland Downtown?
Checkout is at 11:00 AM.
Where is The Westin Cleveland Downtown located?
Located in Downtown Cleveland, this hotel is within a 10-minute walk of Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. Great Lakes Science Center and Progressive Field are also within 15 minutes. Tower City-Public Square Station is 16 minutes by foot and Cleveland Station is 12 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.4
Amenities
9.0
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 1387 out of 2176 reviews
10 - Excellent
1,387
Rating 8 - Good. 381 out of 2176 reviews
8 - Good
381
Rating 6 - Okay. 197 out of 2176 reviews
6 - Okay
197
Rating 4 - Poor. 102 out of 2176 reviews
4 - Poor
102
Rating 2 - Terrible. 109 out of 2176 reviews
2 - Terrible
109
Reviews
Verified
10/10 Excellent
Craig
23 May 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the bar was great, and Cam was a very friendly presence when we checked out. I chose it for its proximity to the Springsteen show but will definitely stay again when I am in Cleveland.
Craig
Stayed 1 night in May 2026
Verified
10/10 Excellent
Mistina
4 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and the staff was wonderful
Mistina
Stayed 1 night in Apr 2026
Verified
8/10 Good
Sam
12 Apr 2026
Liked: Cleanliness, staff & service, property conditions & facilities
The gym was very useful, one of the best hotel gyms I've seen
Sam
Stayed 3 nights in Apr 2026
Verified
10/10 Excellent
Jessica
6 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very friendly. Comfortable rooms.
Jessica
Stayed 1 night in Apr 2026
Verified
10/10 Excellent
Amanda
8 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room! Staff was very kind and attentive. I would recommend!
Amanda
Stayed 2 nights in Apr 2026
Verified
10/10 Excellent
Adrienne
28 Feb 2026
Liked: Cleanliness, amenities
Staff was very friendly
Adrienne
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Susan
8 Feb 2026
Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff
Susan
Stayed 2 nights in Feb 2026
Verified
8/10 Good
Will
15 Feb 2026
Liked: Cleanliness, property conditions & facilities
Staff great, good location for browns games.
Will
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Shantay
9 Mar 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was five minutes away from the Rocket Arena so convenient. Room was clean and large. I would definitely recommend this hotel I absolutely loved it
Shantay
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Edda Maria
2 Mar 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was short as I had a court meeting in the morning but everything was comfortable
Edda Maria
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Nikki
25 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff
Nikki
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Patrick
11 Jan 2026
Liked: Cleanliness, staff & service, amenities
Great location and excellent room
Patrick
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Donald
2 Mar 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fantastic. Everyone was super helpful and positive.
Donald
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
Michael
10 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly, the room was clean and comfortable....it's a very nice hotel
Michael
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Haley
13 Feb 2026
Liked: Cleanliness, staff & service, amenities
The room was clean, great view and close to so many things. Staff friendly and helpful
Haley
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Amanda
26 Jan 2026
Everything was great and the staff even better.
Amanda
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Dana
12 Mar 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly concierge! Very engaging as he was walking through the lobby.
Dana
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Nathan
31 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great staff and restaurant
Nathan
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Catherine
26 Dec 2025
Liked: Cleanliness, staff & service, amenities
Beautiful hotel with courteous staff!
Catherine
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Tara Lea
5 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless...staff was extremely helpful and price was spot on
Tara Lea
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Marcella
3 Jan 2026
Liked: Cleanliness, property conditions & facilities
Very clean and staff we encountered were all kind and helpful!
Marcella
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Nicole
4 Jan 2026
Clean room, staff are friendly
Nicole
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Chuck
16 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
People were very friendly and the room was amazing.
Chuck
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
ken
30 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff were very nice.
ken
Stayed 1 night in Jan 2026