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Cleveland Marriott Downtown at Key Tower

4.0 star property
Travelers find their downtown Cleveland haven with American comfort food, fireside relaxation, fitness classes, and salon pampering services

Choose dates to view prices

The Cleveland Marriott Downtown at Key Tower is in the heart of the city, offering American cuisine and a welcoming firepit. Guests can join fitness classes or visit the hair salon between exploring nearby attractions like the Huntington Convention Center and JACK Casino.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿5,094
฿5,985 total
includes taxes & fees
30 Apr - 1 May

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Club Room, 2 Double Beds, Lake View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Double Beds, Lake View

9.4 out of 10
Exceptional
(10 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds

9.4 out of 10
Exceptional
(25 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(34 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Corner (Lake View)

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Corner (Lake View)

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Lake View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 Double Bed, Corner

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 Double Bed, Corner

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Corner

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds (Hearing Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Lake View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Lake View (Hearing Accessible)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

Club Studio Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Presidential Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Downtown Cleveland, a neighbourhood in Cleveland, Cleveland Marriott Downtown at Key Tower is near the airport and near a metro station. The area's natural beauty can be seen at Lake Erie and Cuyahoga Valley National Park, while Rock and Roll Hall of Fame and Cleveland Museum of Art are cultural highlights. Looking to enjoy an event or a game? See what's going on at Huntington Bank Field or Progressive Field. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as horse riding in the area. Visit our Cleveland travel guide
Map
1360 West Mall Drive, Cleveland, OH, 44114

What's nearby

  • Huntington Convention Center of Cleveland
    Huntington Convention Center of Cleveland
    3 min walk - 0.3 km
  • cleveland skyline
    Huntington Bank Field
    8 min walk - 0.7 km
  • Rocket Arena
    Rocket Arena
    8 min walk - 0.7 km
  • Rock and Roll Hall of Fame Downtown Cleveland Ohio sightseeing landmarks and tourist attractions
    Rock and Roll Hall of Fame
    11 min walk - 1.0 km
  • JACK Cleveland Casino
    5 min walk - 0.4 km

Getting around

  • Tower City-Public Square Station
    10 min walk
  • Cleveland Station
    14 min walk
  • Cleveland Hopkins International Airport (CLE)
    16 min drive

Restaurants

  • Hotel Cleveland Lounge Bar
    5 min walk
  • Cafe on Four
    6 min walk
  • Chipotle Mexican Grill
    5 min walk
  • Fahrenheit
    4 min walk
  • Rebol
    5 min walk

About this property

Cleveland Marriott Downtown at Key Tower

Upscale hotel near Huntington Bank Field
Near Huntington Convention Center of Cleveland and JACK Cleveland Casino, Cleveland Marriott Downtown at Key Tower provides a corner/local shop, a firepit and a garden. Indulge in a deep-tissue massage, a body treatment and a facial at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and American cuisine. Fitness classes are offered at the health club; the property also has a hair salon, a bar and conference space. Stay connected with free WiFi in public areas.
Additional perks include:
  • Valet parking (surcharge), express check-out and a ballroom
  • A lift, 15 meeting rooms and multilingual staff
  • Outdoor furniture, a reception hall and a gift shop
  • Guest reviews give top marks for the helpful staff and location
Room features
All 400 rooms offer comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and shower/bath combinations
  • Mini fridges, free infant beds and cable channels

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The price is ฿5,126
฿6,024 total
includes taxes & fees
16 Apr - 17 Apr
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 25.99 per day)
  • Covered valet parking on site (USD 48 per day; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Greatroom
  • Il Venetian
  • Marble Room Sushi
  • Savour Coffee and Creatio

Things to do

  • Fitness classes
  • Full-service spa
  • Health club

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 17,918 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Covered self-parking fee: USD 25.99 per day
  • Valet parking fee: USD 48.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Marriott Downtown Key Center
Key Marriott
Marriott Key
Marriott Key Hotel
Marriott Key Hotel Cleveland Downtown Center
Cleveland Marriott Downtown Key Center Hotel
Marriott Downtown Key Center Hotel
Marriott Downtown Key Center
Cleveland Marriott Downtown At Key Center Ohio
Marriott Cleveland Downtown At Key Hotel Cleveland
Cleveland Marriott Downtown at Key Center
Cleveland Marriott Downtown at Key Tower Hotel
Cleveland Marriott Downtown at Key Tower Cleveland
Cleveland Marriott Downtown at Key Tower Hotel Cleveland

Frequently asked questions

Is Cleveland Marriott Downtown at Key Tower pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Cleveland Marriott Downtown at Key Tower?

As of 14 Apr 2026, prices found for a 1-night stay for 2 adults at Cleveland Marriott Downtown at Key Tower on 30 Apr 2026 start from ฿5,094, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Cleveland Marriott Downtown at Key Tower?

Self-parking is available for USD 25.99 per day. Valet parking is available for USD 48.00 per day.

What time is check-in at Cleveland Marriott Downtown at Key Tower?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cleveland Marriott Downtown at Key Tower?

Checkout is at 11:00 AM.

Where is Cleveland Marriott Downtown at Key Tower located?

Located in Downtown Cleveland, this spa hotel is within a 10-minute walk of Cleveland Mall and JACK Cleveland Casino. Huntington Convention Center of Cleveland and Huntington Bank Field are also within 15 minutes. Tower City-Public Square Station is 10 minutes by foot and Cleveland Station is 14 minutes.

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Reviews

Cleveland Marriott Downtown at Key Tower Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 638 out of 1001 reviews
Rating 8 - Good. 210 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Nokukhanya

Liked: Cleanliness
Loved my room. Staff was friendly and accommodating. Slept so well!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sanders

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff was very nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melvin

Liked: Cleanliness, property conditions & facilities
Very nice accomodations, exceptionally clean, great service.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Trisha

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spacious well appointed suite.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Clean and perfect location for the convention center
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Chris

Great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities
Excellent customer service front desk & valet.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Holly Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were fantastic as was the breakfast and snack and hotel restaurant. However my outlets in the bathroom didn’t work and long black hair ALL over the carpet in my room. Clearly the cleaning staff needs to run the vacuum.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Frailan

Liked: Cleanliness, staff & service, amenities
Great clean room and great location! Went there for a Pittsburgh Steelers/Cleveland game and the stadium was only a few blocks away.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Easy checkin. Great room
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities
Everything was so clean and fresh.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Easy check in!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Corby

Liked: Cleanliness, amenities, property conditions & facilities
Staff and clean
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
quick and easy and staff responsive
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I enjoyed our stay and our trip to the Rock and Roll HOF. The hotel and staff were great.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Great evening and oversight stay with comfort and peace.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Eusebio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the spa was amazing. First time experiencing it. Very professional staff, made you feel very comfortable and relaxed. The atmosphere was very comfortable. Will recommend it.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Virginia

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel and staff.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great location.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel! Staff is great!Definitely recommend this place !
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the dinning was great
Stayed 1 night in Nov 2023
Verified

8/10 Good

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. The location was great. The shower was old and hard to use.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Donerik

Liked: Cleanliness, amenities
Great service all the way around.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Belal

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, friendly staff
Stayed 2 nights in Sep 2023