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Crowne Plaza Cleveland at Playhouse Square by IHG

3.5 star property
Cleveland's entertainment district comes alive around this hotel, where guests can easily walk to concert halls, theaters, and Progressive Field ballpark

Choose dates to view prices

Crowne Plaza Cleveland, in Playhouse Square, places travelers at the heart of the city's cultural scene. The Ghost Light Restaurant serves all meals, and the terrace is perfect for happy hour. Enjoy the indoor pool or 24-hour gym, then explore nearby East 4th Street.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is ฿3,724
฿4,376 total
includes taxes & fees
31 May - 1 Jun

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About this property

Crowne Plaza Cleveland at Playhouse Square by IHG

  • Hotel near Cleveland State University
  • Located close to Progressive Field and East 4th Street, Crowne Plaza Cleveland at Playhouse Square by IHG provides a terrace, dry cleaning/laundry services and a bar. The on-site restaurant, Brel's at Playhouse, offers breakfast, lunch, dinner and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.
  • Additional perks include:
    • An indoor pool
    • Full breakfast (surcharge), valet parking (surcharge) and express check-out
    • A ballroom, tour/ticket information and luggage storage
    • A computer station, 9 meeting rooms and a gift shop
    • Guest reviews say great things about the dining options, helpful staff and location
  • Room features
  • All 204 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Pillowtop mattresses and free cots/infant beds
    • Bathrooms with designer toiletries and shower/bath combinations
    • TVs with premium channels
    • Coffee/tea makers, daily housekeeping and desks

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Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 16.95 per person
  • Valet parking fee: USD 55 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Cleveland at Playhouse Square by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Crowne Plaza Cleveland at Playhouse Square by IHG?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Cleveland at Playhouse Square by IHG on 31 May 2026 start from ฿3,724, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Cleveland at Playhouse Square by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Cleveland at Playhouse Square by IHG?

Valet parking is available for USD 55 per day.

What time is check-in at Crowne Plaza Cleveland at Playhouse Square by IHG?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Cleveland at Playhouse Square by IHG?

Checkout is at 11:00 AM.

Where is Crowne Plaza Cleveland at Playhouse Square by IHG located?

Located in Downtown Cleveland, this hotel is within a 10-minute walk of Cleveland State University, Progressive Field and Rocket Arena. East 4th Street and Huntington Convention Center of Cleveland are also within 1 mi (2 km). Tower City-Public Square Station is 14 minutes by foot and Cleveland Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 863 out of 1325 reviews
Rating 8 - Good. 255 out of 1325 reviews
Rating 6 - Okay. 126 out of 1325 reviews
Rating 4 - Poor. 44 out of 1325 reviews
Rating 2 - Terrible. 37 out of 1325 reviews

Reviews

Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with the perfect location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful the stay was perfect
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room excellent service great restaurant
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kulwant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was wonderful and was a very short walking distance from Wolstein Center if your going to a show there
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel smells great, it was very clean, my room was super clean and comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Cleveland International Film Festival. Always upholds their high standards for service.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

SIMONA A

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean but the Tv wasn’t working and the beds were very uncomfortable. Over all the staff were extremely friendly and hotel was clean. The location is perfect
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable beds
Stayed 1 night in Mar 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With our kids. Pool great. Location great
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Paula

Front desk staff knowledgeable provided excellent customer service
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff. Rooms were clean and updated, overall a great place to stay. Only negative was there was not hot water, showers were cold the entire trip!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities
clean room, friendly staff and great amenities!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tara

Amazing good with kids
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Johnna

Liked: Cleanliness
Yes the room was clean and bar was stocked! 10/10
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Evening staff was amazing, the morning staff was okay. The only downfall was there was no hot water in the morning, so showering was a bit of a challenge.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shelby

Liked: Cleanliness, amenities, property conditions & facilities
Hands down on of the best hotel experiences we have had as a family. The staff were beyond kind and helpful!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ethan

Clean, well maintained, security was on it, very nice for downtown.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
The staff were wonderful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room for my son and I to go to a concert at Playhouse Square. Valet is a bit pricey but totally worth it to not figure out where to park when you aren't from the area. Lovely hotel and location! Ordered Uber Eats after the show and had no problem with selections for food too.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean staff was great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very kind
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
The staff was warm and inviting, and the hotel itself was clean and comfy
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Carri

Liked: Cleanliness, staff & service, amenities
The hotel staff was very accommodating and friendly! Very happy with room and heated pool amenities. I would definitely recommend this hotel to my friends and family!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities
The staff is always extremely friendly and accommodating here. The rooms are a bit dated, but the are very spacious.
Stayed 4 nights in Jan 2026