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"Exceptionnel all the way around. "

"Every thing was great, the only bad thing was I can hear the elevator going up and down from room 1012 "

"The hotel staff was amazing. They were extremely patient with me even though my Japanese was very limited. They were very charming with great customer service! The breakfast at the restaurant inside the hotel was not good and the staff’s attitude could’ve been better. I did not feel respected. But it doesn’t overshadow the great hospitality of Solaria Nishitetsu."

"Great staff, Perfect location for every thing and best breakfast in Tokyo!!!"

"Everythings was almost perfect except one staff (woman) in fitness center who was so unfriendly:("

"Good location, big room and great services as 5 stars"

"Hotel facilities and staff were excellent. The staff went above and beyond to help make special arrangements prior to my arrival for a surprise engagement. The spectacular view combined with the comfort of our room made it difficult to leave and explore Tokyo. "

"This is such a convenient hotel to stay at since it is right next to Tokyo Station. You are able to take a train straight to Narita Airport. The hotel is a bit pricy but because it’s a fancy hotel with great staff who go out of their way. The rooms themselves are also great and the view on either side is also wonderful. If you are on the garden view side, the only negative thing I can think of is that you will hear the train but it’s nothing you can’t ignore since it’s not too loud. I haven’t...