Gran hotel para disfrutar de la laguna, personal muy amable y las habitaciones muy limpias. Se nos hizo un poco caro el restaurante del hotel y nos tocó el primer día poca luz por un problema en laguna carretera pero sin problema regresaríamos.
El staff fue muy amable en todo momento! La propiedad esta muy linda y siempre hay alguien vigilando entonces esta muy seguro :) todo excelente 100% volveria
Emanuel was very helpful from the moment we arrived at the hotel; he showed us everything about the property and gave us excellent recommendations. The rooms were very clean, spacious, and comfortable, and the breakfast was delicious.
Watching the sunrise over the lake was a special and unforgettable experience.
thanks.
Amazing boutique style hotel great staff all around food in there restaurant is delicious we got picked up at there dock by a valero boat to go into the lagoon which was amazing real close to the train station too 10/10
Hotel muy lindo frente a la laguna, habitaciones amplias bien climatizadas, la alberca y el muelle muy agradables para disfrutar durante el día, nos ofrecieron el uso de kayak y paddle, el restaurante con comida muy rica y excelente atención del personal lo recomiendo mucho sobre todo para parejas, drisfruten de los tours por la laguna y las atracciones de Bacalar precioso lugar : )
It was an amazing experience, loved the food they have there, a little on the pricey side but sooooo worth it. It was delicious. Not one meal failed. Would definitely stay again!
First it was very far from the downtown, we stay for 4 day , 3 nights and we did not have hot water until the last day, not to much to do in the hotel, and they were Always asking if we wanted the cline roon