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"Terrible Experience at Hilton Cheng – Extremely Rude and Disrespectful Staff I am utterly appalled by the unprofessional and offensive treatment I received from the front desk staff during my check-in, and I feel compelled to share this appalling experience to warn other guests. When I arrived, I was struggling with knee pain, so my cousin offered to help carry my bag. At check-in, the staff first grilled us about whether my cousin would be staying with me; I clearly said no. We then asked if...

"The hotel is a big complex with multiple buildings. The surrounding landscape is beautifully designed and maintained. The room is clean and comfortable. The breakfast is delicious. But it’s in the Tianfu airport which is far from the city. However the hotel does offer an airport shuttle and the airport has a subway stop into Chengdu proper. "

"ห้องกว้างมาก พื้นที่ใช้สอยเยอะ เเยกโซนห้องน้ำ ห้องส้วม สะอาดมาก เเต่มีกลิ่นบุหรี่นิดหน่อยในห้องส้วม เเละพนกงานพูดอิ๊งไม่ได้"

"This modest size hotel is really a hidden Gem. I was so impressed by the cleanness, superb staff service, included breakfast buffet with some items made to request. There is free street level and under ground garage parking free, and welcome deserts waiting in the room when I walked in, you don't see this very often at their price range. The price for a standard room with a king bed is almost half or one third of chain hotel, but the quality is nothing less and perhaps more. The location is...