Worst hotel ever stayed in, filthy, smelly. child had to sleep on a thin mattress on the floor, had to pay in extra R1500
just for the mattress, breakfast was cold everyday and same thing. we booked for 10 days, only stayed 7 days.
The bed was comfortable, we requested extra pillows and did receive them. The air-conditioning isn't very effective.
Everything advertised, was not supplied...
The water pressure in the shower, was ridiculously low...
The hotel staff is very friendly and the manager was even more accommodating as we had to split our check in days because we had an emergency
could not check in on our booked dates
The food is also delicious, their room service also very good
เข้าพัก 3 คืน, มกราคม 2020
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Nobuhle
11 ม.ค. 2020
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: พนักงานและบริการ
It's a cool place but the towels we're not so clean the next day. Breakfast was not delivered on time..we waited for so long it delayed our plans for the day. The service was not so good but the place was quite good for the price.
The staff are not professional from the receptionist, down stairs there is a night club but when you book they don't mansion that, and every weekend they are hosting events, there's too much too much that comes from the club and those events, in their rooms the noise it loud and there is no sound proof, even if you go and complain they will just say there's nothing we can do about that.overall the service is very poor
เข้าพัก 4 คืน, ธันวาคม 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Neria
2 ธ.ค. 2019
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
The service was not so good. Rooms were clean and neat.