Capital Zimbali still as good as Fairmont Zimbali!
Hotel staff and management were friendly and happy to engage a newly married couple who spent their honeymoon night at this hotel. The views, room and the atmosphere were lovely and befitting for such an occasion.
Aufenthalt war alles in allem ok. Das Abendessen im Restaurant war hervorragend. Unser Zimmer war sauber, könnte aber langsam eine Auffrischung gebrauchen.
This property is great for a few peaceful nights. The pools are great, breakfast is great and the sushi is first class. If you are travelling into or from Durban airport it is only a 15 minute drive which is amazing. It is in a complex and you have to drive to go anywhere so it’s more of a ‘stay at as a destination’ as opposed to a ‘stay as a base to travel from’ hotel
Alright place however was much better 5 years ago, they allow way to many day visitors which ruins the whole experience at the hotel pool, nearly no one there even has a bracelet on to identify themselves.
Secondly the worst housekeeping, never comes in the morning to clean always excuses had to call them every afternoon to ask why it has not been done .
For the money a person spends there u would expect better.
Room stank of smoke. Basin in room was in shocking state, toilet did not flush properly. Food in restaurants stupidly OVER-PRICED. Breakfast spread was good but again STUPIDLY OVER-PRICED.
Check-in was confusing due to payment from Expedia only showing as 1 room was payed for staff then took another payment which needed refunded as whole payment was actually paid! It was also a 50th wedding anniversary night which I advised hotel about and they responded to me but didn’t acknowledge this event at all - rooms were beautiful and view was perfect
Exceptional service, something that is hard to come by these days in local hotels.
A hotel that also keeps up with the times… there’s a Smart TV in the room which was amazing, in room dining can be ordered through your cellphone (amazing), what more could one ask for?
Service was also fantastic at the Copper restaurant with a wide selection of breakfast options.
Only disappointment was The Firerroom restaurant. Was too noisy and busy, service wasn’t great and food was expensive but didn’t live up to price.
Well done to the hotel for the fantastic up keep, great service and comfort. I will definitely be coming back soon!
Das Hotel ist Teil eines weitläufigen, mehrere Quadratkilometer großen, sehr gut abgesicherten Resorts.
Unser Zimmer im obersten Stockwerk mit fantastischem Meerblick war sehr sauber und geräumig.
Der Service an der Rezeption ist sehr gut und freundlich.
Das Frühstücksbuffet besticht durch seine Vielfalt, Eierspeisen werden frisch auf der Pfanne zubereitet.
Allerdings lässt der Service beim Frühstück sehr zu Wünschen übrig. Es gibt zwar sehr viele Mitarbeiter, aber viele stehen bevorzugt am Tresen und unterhalten sich miteinander beziehungsweise laufen mit leerem Tablett durch die Gegend. Zahlreiche kleine Kinder springen am Buffet herum oder wühlen darin. Das muss man abstellen!
Dagegen ist der Service am Abend zum Dinner im gleichen Restaurant ganz hervorragend!