โรงแรมและที่พักในชาร์ลสทาวน์

"Room was clean when we arrived. Room should have been cleaned every day. It was not cleaned at all during our 3 day stay. Other rooms were leaving trash bags in the hallway. Now I know why. We came back to the room as we left it. I got clean towels from desk clerk. A note was made to clean the room the next day. The next day, we were told there was only one cleaning person and they didn't know if they'd get to our room. It didn't get cleaned. Breakfast was minimal. They had cheerios in a bin....

"It was clean hotel and remodeled room was small but i only stayed for one night it is a nice play to stay "

"Lo"

"The place is like being in the twilight zone-EVERYONE was very nice and professional and seemed to genuinely enjoy each other. I thought I was being filmed."

"Breakfast was good. Loved the fresh ground & brewed coffee. Better than most restaurants."

"Everything was okay "

"Nice"

"The breakfast was fresh and the room was cool"

"Clean room, nice amenities. "

"Quick, checkin, very friendly staff, and clean. Not enough toilet paper in room or towels for stay. Breakfast variety was ok, but wish there was a better variety."

"Room was nice and clean, bed was comfortable, and room was exactly what was shown. The shower water was not real warm in the morning but at night it would almost burn you. The neighbor was very loud all night but they left after the first night. "

"It's my fault for not realizing the balconies facing the river are also located above the highway. I was not able to sit outside in the night or morning due to the insane traffic noise. Again, my fault for not researching more. Paid a premium rate for the room and couldn't even use it. "

"Very nice"

"I always love how clean this hotel is! The casino is fun and the food is always delicious! This was the first time I booked a two queen room and the view did suck. Nothing but AC units to see. "

"The breakfast menu had something for everyone. Room was clean, staff was friendly, and had complimentary water at check-in. "

"It's an old Hotel, well kept but to me doesn't meet today's standards. Nice bathroom, OK bed. I did not like the area, lots of homeless and buildings that are not occupied. Did not venture to go for a walk anywhere. In general it looks like Louisville is going downhill. Churchill Downs experience was excellent. No simple breakfast, only expensive at the Hotel Lobby."

"Had hot water issues and waiting for discount on stay through Expedia. The room, staff, and building were all very good. Would recommend as long as the fix the hot water issue. "

"Staff was not friendly or helpful, the place was not very clean! There were a pee spots on the toilet and the bathroom floor was disgusting! "

"This facility needs a fitness center. Everything else was excellent!"

"Nice pretty clean, friendly staff"