Search Hotels in Cerro alto, Puerto Plata

"Some food not good handling "

"Staff needs better training and dealing with customer requests. They need to have a back up plan when their system is down. The food was great."

"todo queda cerca , buena opcion"

"No me gustó hacer fila para hacer una reservacion en un restaurante."

"Se fue la luz 6 veces. Carece de variedad de comida, el entrenamiento es casi inexistente es muy escaso, no hay música en las piscinas, las ducha de mi baño estaba dañada. Solo hay 2 restaurantes buffet. Tiene varias piscinas para todos los gustos."

"I ended up staying a total of 8 days with a total of 3 separate bookings. I really enjoyed my stay. The staff were very nice. The rooms were clean and comfortable. I would definitely stay again if I visit the Dominican Republic."

"Managment is very helpful and the service is excellent. The food is very good and has a great variety!"

"Es una propiedad recomendada, es uno de los hotels mas practico y tiene los muebles renovados."

"For some time now I wanted to book a room at this hotel and it was always completely booked every time. But now I understand why, this is one of the most beautiful properties in the area. Check in was very easy the staff was very very friendly my room had all the amenities I needed and some and it was very very quiet at night. They also have a nice restaurant downstairs that serves some good food and it's in the middle of everything. So you can pretty much walk where you need to or take a moto a short distance. Also I want to say again that the staff was very nice and friendly especially Ms Yanni she was so inviting and friendly and her energy and the way she loves to do her work is incredible from the moment I checked in she was helping me get things together with my room for a better experience and every time I seen her she was very happy and helpful. I would definitely stay here again with no hesitation."