โรงแรมใกล้เซโนเต ซานตา ครูซ, Playa del Carmen

"Beautiful property. Everything was perfect from start to finish. The room, the food, the staff, the property. Honestly there isn’t anything I would change. This place is a winner in every category. I highly recommend. I went for a solo getaway but it could also be a perfect couples getaway as well."

"Buen hotel"

"This 9 bedroom tropical boutique hotel, nestled between its natural beauty of jungle and exotic animals does not fall short of luxury and comfort. Bedrooms exceed in ammenities, comfortable beds, pillows, snacks, mini bar. Onsite kitchen, offering limited but tasteful options. The staff is great, always willing to keep you entertained with conversation and very helpful. It is an adorable property, we enjoyed the spider monkeys and iguanas plus more animals we’d never seen. Landscaping is in its...

"Clean rooms, courage helpful staff. Easily accessible meals at all hours. Fun pools and beach area. Great for families of all ages"

"Las instalaciones ya se notan deterioradas."

"Very family friendly resort with couples only options as well"

"Todo el primer nivel, si que vale la pena!"

"It’s the best one to stay."

"Quarto amplo, confortável e limpo. Café da manhã muito gostoso e fomos muito bem revepcionados."

"Personal muy amable"

"This was my fourth time at this property. Three times were 20 plus years ago. This place is a shadow of its former self. The check in staff either were brand new or just plain lied about amenities that did not exist. No concierge person was ever at villas and when I asked people to make reservations at restaurants they never did. One hostess refused to seat me for lunch because they were going to close in 10 minutes. The food was absolutely horrible in the restaurants! I ended up...

"Limpio"

"Great stop near the beach!"

"Stay Away!! I was robbed! I would have given this hotel 5 stars across the board, except I was robbed. Either a housekeeper or someone at the front desk went through my backpack, got into my wallet, and used two of my credit cards. When I reported it to the front desk, the young woman asked what the charges were. After I explained them, her response was, “We don’t have that terminal here, so it wasn’t us.” She immediately became defensive and never once offered to investigate or help resolve...

"The place is very colorful. The room was simple, a bit old, but clean. Wifi worked well. The manager and other guests were very nice. I had a good stay."

"Every worker was friendly worked hard! Worked hard even during the rain. The guys working to remove the sargassum worked so hard and did amazing job. Didn’t care for the food."

"Thank you, Guys, for everything!"

"Buena opcion que tenga una pequeña cocina. El exterior tiene hamaca y un comedorcito , nos gustó mucho. La opcion de que nos pudieron lavar nuestra ropa ahi estuvo de 10 muy económico. "

"The Reef is an eco hotel which means to me less luxury than others because they are trying to use more sustainable practices- and while I appreciate that, there is a trade off. The staff was friendly, but they are very pushy about the vacation club presentation. While the hotel was overall clean they did not change the sheets while we were there- a week long stay. The mattresses are EXTREMELY firm and the pillows thin so lack support, very uncomfortable in our opinion. Also the walls/floors lack...

"I love everything in the property, room was cleaned every day, and the staff were amazing, the entertainment team at the pool was wonderful they have a lot of activities for all guests, Wille, Jair, and the rest of the team God bless, Good, Good, and Good work, continue positive and lovely with your job and people. 😍😍😍😍😍😍😘😘😘."