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"The property was very well maintained. The staff was nothing short of wonderful. Very accommodating. We would definitely stay here again. "

"Loved our one night stay here! It was perfect for our family of 5! My kids loved the pool and it was so beautifully decorated for the Christmas time. We enjoyed our stay here very much and we hope to come back soon. Was also very close to the airport which was a plus for us! "

"La habitación limpia, el staff cortes, muy buen servicio en general. Cerca del aeropuerto y buenos restaurantes. Lo recomiendo. "

"Room was spotless and staff was wonderful! Will return for future stays !"

"Clean rooms, staff friendly. Good pool and breakfast "

"Stayed 6 nights. Great location with a friendly staff. Property is well maintained and so beautiful being right on the water"

"Room was dated & seems to have been through some usage but overall good service like most said. The door handle at my balcony was broken or loose. (Oceanview). Very kids friendly for toddler, it has a small section playground slide. On the bottom level it has ping pong and connect4 & other kids games. If you are going with adults I will recommend next door or somewhere else. 8/10"

"This was our first time in Puerto Rico and we loved our stay here. We stayed for a week for our honeymoon and it was great! Everything was clean and beautiful! The pool and the wet bar were great. There were a bunch of restaurants on the resort and all of them were very tasty. We will definitely be back next year! "

"Friendly staff, attentiveness, and excellent location. Manager was very responsive."

"Speedy service at front counter. Clean room. Courteous staff made for a pleasant trip. I will be back!"

"Small clean and simple. Great place if you need to layover near the airport. "

"Spacious, convenient and next to the beach. "

"We had a great stay at Fairmont El San Juan Hotel and really enjoyed our four-night stay. The staff was friendly, professional, and welcoming, and the hotel has a beautiful atmosphere with well-maintained spaces. Our room was comfortable and clean, and overall service was excellent. One small suggestion: it would be very helpful if, at check-in, the hotel clearly explained what is included in the resort fee. We later found out it covered several amenities that we were not aware of and...

"Si"

"The staff at the hotel is what makes this such a wonderful place to stay. They are so helpful, friendly and attentive. The property is still a work in progress, but I can't wait to go back! Having breakfast ready for us every morning was great as well."

"Cuartos limpios, un staff amigable y el restaurante fue muy bueno."

"Nice staff and nice view "

"Great property that did not feel too crowded. Excellent dining options, very nice beach and multiple pools. Very friendly staff. We definitely would recommend this hotel!"

"Great"

"The room was quaint and clean, with a great little balcony. The pool was nice, and the view of the pounding surf was spectacular. The kitty, Selva, is now my furry friend 🐈😊 I loved my stay. The staff was friendly and accommodating. It was also close to all my points of interest. I would stay again. It's certainly different and more tranquil than the touristy areas."