"I stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and...
"The management team was awesome, the AC didn’t work in the main room on the first night but Ms Vicki made sure that I didn’t go a second night without it."
"The staff is very professional and they take the time to assist in whatever the need is. Also, it is one of the best continental breakfast we have had."
"Love the R hotel. Check in was great and the staff is always professional and helpful. Glenville from the kitchen staff always goes above and beyond - his service is top-tier. The food is good and the rooms are very comfy. I will certainly be back. This is my go-to hotel.
The VIP experience is certainly worth it. Breakfast and everything is good. You can’t go wrong staying here. "
"I had am amazing stay at the Vourteigh. The staff was way behind friendly and very professional. They made me feel welcome from the moment you walk in the door, while dining and why eating. "
"The property was ok. Pool was very nice, the charging portals needs to be upgraded.
My flight was delayed and the manager refuse to reimburse me for the day. Very poor service "
"First time we stayed here in March water went away for 4 hours. We are back and they installed a backup system. These folks care about giving the guest a good experience and it shows. We will go back next year."
"Here we go. As soon as I enterrd the the gate, Mr Carlos, the security officer greeted me like a bro, Ms Mermaid arranged my staycation and fixed some problems of my online reservation.
Ms G. works hard to keep everything nice and clean. She even walked me to the JUTC center just in case I get lost.
Good location, with beautiful pool in the yard.
The service and friendship you enjoy definitely worth more than the dollars you pay.
I like make this property my second home! 4 adorable shaggy...
"Shirley Retreat was absolutely amazing and the service was excellent. I had to stay overnight in Kingston and they made the stay very pleasant and welcoming. I will always pick Shirley retreat when I am staying in Kingston "