"Aside from the initial contact that we had at reception, the staff was not that welcoming. We also had a couple of concerns about our room. One is there was a leak on our terrace that had been going on for some time from the pool area above. We pulled up the turf and the concrete underneath was covered in a black residue and there had been no rain there for months. We accidentally spilled something on the floor and so we ripped it up with the bath mat and the bath mat was v dirty which made us...
"Fabulous hotel made perfect by staff
Stopped in attic room that was spacious with kettle and coffee machine
Little treats every day and turn down every evening
Breakfast was relaxed with good choice of food
Catvat laid back small town with boat links to Dubrovnik
Would definitely recommend and hope to visit the hotel again soon"
"The room was not what we expected. Should have been a room with an ocean view but view was only partial to the far right. No coffee in the room. Absolutely no place to put luggage. Luggage assistance didn’t exist until a nice staff member directed us to a luggage lift. We left 2 days early and requested a partial refund but thus far none has been given. Restaurant was crowded with bus travelers."
"Great location! I was on the 4th floor with no lift but they helped carry everything! Cute tiny little terrace in our room and nice shared terrace on 2 floors! Staff was excellent!! Downfall; bad smell in my room like sauerkraut! Staff acknowledged it and made it better. I booked this room for the AC but the buttons were taped over and there was plastic placed over the vents so I couldn’t use it! I will ask for compensation for this!"
"The hosts were incredibly accommodating to me as a young traveler studying abroad and visiting Dubrovnik for the weekend. I missed my flight due to an illness and they went out of their way to cater to me and my last minute booking! They even went as far as to bring me chicken noodle soup and flu medicine when I inquired about where a local pharmacy was! I cannot say enough incredible things about this place!"