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"M"

"While the room was clean, but the door didn’t seal tight. You could see the light from the hallway all around the door. the floors near and in the elevator were really dirty. The staff was helpful. The breakfast was adequate. They had scrambled eggs, sausage,Waffles, and bread items etc… For one night, it was ok. In my opinion, The Newport area seemed a little sketchy."

"This was the 2nd time I’ve stayed and I cannot say a bad thing about it. Everything from check-in to the property to the room to the amenities is outstanding. Keep it up and I will be back. Love staying at this location…thanks for a great stay."

"Our family really enjoyed our stayed in river lodge suite in wilderness at the smokies 👍"

"The location is amazing !!"

"Thought everything was great. No complaints."

"Friendly, efficient, professional."

"The staff was friendly. The establishment is in need of enforcement of their no smoking policy. The odor of marijuana was very strong down the hallways"

"Breakfast: 5 stars. They have a good breakfast bar. Breakfast is from 6:30 am - 10 am but after 9:15 they stop refilling the breakfast bar. Not much to choose from if you come late. Cleanliness: 2 stars. We stayed in a non-smoking room but the lingering odor of lit cigarette was present and too strong for us to handle."

"Always love staying when working in the area. Very close to everything you need."

"The property, condo, lazy river, and pool were fantastic! We loved our stay here. The front desk staff was professional and fantastic. The room was very clean, but we did request clean towels, never received them from housekeeping. That would be the only issue. We are coming back in the future!"

"Peaceful retreat. Just a block off the main road but you feel miles away it’s so quiet and peaceful by the River. Rooms were clean and really roomy. Clean bathroom, two sinks which is great for girls’ trip. Will be staying here every time."

"Room was clean, parking was easy as was access to I-40."

"This is our second time staying (family of 5). The staff is very friendly and the price is great. I appreciate the addition of protein to the breakfast! The kids enjoyed the pancakes and waffles also. The creek out back is adorable. The pool is neat. There is a trolley stop out front but the trolley app is unreliable (nothing to do with the hotel just a note) The rooms are clean, but I liked the rooms on the side closest the city better. The room we stayed in this time was fine, but not super...

"Extremely clean inside and out. The room smelled fresh and clean and there was a sound machine playing relaxing jungle birds. The grounds were immaculately landscaped. The breakfast was fantastic."

"Nice place. Spacious rooms, and beautiful river walk behind. A little dingy here and there, but no real deal breakers. Staff was amazing & very helpful. Be sure to try the food at the restaurant next door. Excellent apps and burgers."

"Clean, indoor heated pool & hot tub, & outdoor pool! & has a Nice breakfast / hangout area! Nice Balcony, comfy beds (lol), microwave in the room ,mini fridge, & Keurig coffee maker🙃. The little gift shop in the lobby is cute & has a lot to choose from!"