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"Poor cleaning. Poor breakfast. Staff nice but a poor experience"

"Lots of character, dining excellent, breakfast less so with limited range of non cooked foods."

"Staff lovely, breakfast delicious, location - superb view. Parking easy. Pretty walks."

"Room was a bit dusty staff were friendly and helpful"

"Beautiful lake view, great staff and lovely spa. The restaurant is convenient and good quality. This place is top"

"Room was crammed with very small desk at the end of the bed. Little room to walk by and I’m only 165. Food was wonderful and staff were polite."

"The room was clean and bed comfortable. Nice decor in the room. Evening meal food was excellent. Breakfast was disappointing, not cooked to the same standard of the evening food. Dog friendly. Huge carpark. Fabulous position with views over the bay. Just be aware its a mile past the centre of Helensburgh and it's a lovely walk into town."

"Room was clean but small. Mattress and pillows not that great."

"Staff were great food was really good"

"Comfortable bed, lovely towels, great breakfast, wonderful hosts. Nice view of loch from breakfast room."

"The property was so dirty hairs on the bed before we got in there tears in the pillows, mold all over the tubs and shower walls and floor. The stairway was super grubby. There was a brown red smudge on the wall in the bathroom with the staff was very nice and friendly, but tried to grab a manager to get a refund and no one was available. Emailed nobody is available called. Nobody was available. I don’t see us getting a refund even for the night we didn’t stay. We are allergic to mold and mildew....

"Hotel was located at a prime spot in Inveraray, lovely views and within a block of the shops. The restaurant was a bit understaffed, food was good, just be prepared to wait a bit. Room was comfortable and well stocked with tea/coffee/snacks."