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Hotel Playa la Media Luna, Isla Mujeres

3.0 star property
North Beach offers tranquil shores for relaxation while helpful staff can arrange tours to discover the surrounding area's hidden treasures

Choose dates to view prices

Hotel Playa la Media Luna on Isla Mujeres welcomes travelers with a laid-back atmosphere. Guests enjoy the outdoor pool with sun loungers and private beach access. The property offers in-room WiFi, on-site laundry facilities, and car rental services for further exploration.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
The current price is ฿5,383
฿6,648 total
includes taxes & fees
2 Jun - 3 Jun
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 2615.83 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Playa la Media Luna, Isla Mujeres have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Playa la Media Luna, Isla Mujeres?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Playa la Media Luna, Isla Mujeres on 2 Jun 2026 start from ฿5,383, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Playa la Media Luna, Isla Mujeres pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Playa la Media Luna, Isla Mujeres?

Self-parking is free at this property.

What time is check-in at Hotel Playa la Media Luna, Isla Mujeres?

Check-in start time: 3 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Playa la Media Luna, Isla Mujeres?

Checkout is at noon.

Where is Hotel Playa la Media Luna, Isla Mujeres located?

Located in Centro - Supmza 001, this beachfront hotel is in the city centre and within a 5-minute walk of Isla Mujeres Cemetery, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. Cocal Beach and Miguel Hidalgo are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

8.8

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 313 out of 660 reviews
Rating 8 - Good. 222 out of 660 reviews
Rating 6 - Okay. 78 out of 660 reviews
Rating 4 - Poor. 30 out of 660 reviews
Rating 2 - Terrible. 17 out of 660 reviews

Reviews

Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Quiet and great location.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and had what we needed. You can’t beat the view! Nice quiet little spot away from the crowds
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, central and quiet, and great communal amenities, pool, coffee, water. Wifi great, had a problem with the lock on my door and it was fixed straight away
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and super close to North Beach. Lots of great dining options close by.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Staff nice and very helpful. Very nice quiet stay, but close to everything Playa Norte. Would definitely stay again and plan to soon.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Very clean room. Nice beach.
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! Comfortable beds, plenty of towels and they do have a hairdryer, it wasn’t mentioned! The hotel is set back on a promontory so it was quiet and relaxing. The pool (s) overlooks a lovely seascape, although a short stroll to the left would take you to North Beach for better swimming. A five minute walk out the front door would put you on the main strip for food and entertainment. Live music and street performances were ongoing nightly. Five minutes to the left of the hotel is a nice bike path skirting the ocean. Bikes can be rented for about $12.00 for the day. It’s a little interrupted but we rode al the way to Punta Sur.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness
The hotel is really a hidden gem. The staff are lovely and the pool and beach area are very special. The rooms just need a reno and are a bit small.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, relaxing location.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location directly on the beach. The hotel was beautiful and the atmosphere was tranquil. Within walking distance to excellent restaurants and boutique shops.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The views were amazing.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Cayden

Liked: Cleanliness, amenities, property conditions & facilities
Always a great time. Franco at the pool bar was great, location is great. Lots of mosquitos this time but who can control them? Room was clean and cool. Only one English Channel on the TV but you are in Mexico. Pool is clean, lobby was nice and Christmas feeling.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Glenn

My wife and I have traveled around the world. This hotel is without a doubt one of the best hotels we have ever stayed in. It is heaven on earth. If you go to Isla and want peace and quiet plus being near town you have to stay here. The owners own restaurants on Isla which are great! Lily at Ballyhoo Blue was such a great hostess and the food and location were exceptional!! Prove me wrong!!! You can’t!!! Will be back soon!!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Christine

Liked: Cleanliness
The pool and beach view are impressive. Close to the activity of town, shopping and night life. The rooms are on the small side. It would be great if they had a freezer in the room to keep ice frozen.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Trevor George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous spot, wonderful facilities, great location.
Stayed 10 nights in Jan 2025
Verified

10/10 Excellent

Wen

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and nice boutique hotel on the east side of the island. Right on the beach. The water here is not suitable for swimming. But the water is so nice with lots fish in it. We stayed for 4 nights here. Can’t recommend it more. We initially wanted to stay on the strip or playa Norte. Very glad we didn’t. It’s away from the party crowed at night for a good night sleep. My boyfriend did fell asleep on the chair outside the balcony and got so many bite. So if you want to sleep on the balcony. Make sure you spray with bug bites spray first.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a little off beaten path
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
we stay here most often when we come to the island and they always have a nice clean. Well run place.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place, great location and clean.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to return!

AMAZING STAY! The staff is so friendly and the property is beautiful! It’s quiet and yet close to shopping and dining.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good experience and loved having a pool with beach access. Excellent location to everything and friendly staff. Quiet and safe.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Alain

Really good location. Quiet and on the beach
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Love it! Friendly, helpful, relaxing stay.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Best location on the island!
Stayed 8 nights in Mar 2024
Verified

10/10 Excellent

michele

Liked: Cleanliness, amenities
Great location walking distance to resturantes and beach. Clean comfortable rooms.
Stayed 5 nights in Jun 2024