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"The place is big for my whole family. The staff are nice and they love the room service."

"The staff at Bernese Resort was very friendly and promptly attended to our needs. Staff were cleaning all the time , they’ve been there since place started operation.The kitchen staff were so nice , even served us our favorite breakfast on our last day.My only complaint is there’s no place for us to put our bathroom supplies but overall I will recommend the resort."

"We had an excellent stay. The resort was very clean and the staff were very nice. The resort manager was very helpful in booking us a driver to go on day trips and tell us about things to see in the area. "

"Very nice set up. I picked this location for convenience from the airport. But after a couple of days, I moved closer to the volcano and decided to walk. For reference it’s a 90 minute walk, but it was incredibly awesome."

"Wonderful and friendly staff!!"

"No amenities like soap and shampoo"

"Perfect spot for the Mayon Volcano view. It's located near a 24-hour McDonald. The A/C in room A5 did not cool the room."

"Mindfulness "

"The bathroom gets flooded after taking a shower. Receptionist did not cooperate calling shuttle bus to the airport coz she has her own contact and she gets commission. Hotel should coordinste with shuttle pick up"

"Great "

"."

"I really liked this hotel. If I come again, I will definitely stay at this hotel.🤗😍😍😍"

"very nice thank you "

"."

"Fantastic spot, great food at the restaurant, pool was excellent and aircon was good enough for me! Highly reccomend this spot!"

"Great"

"New building, clean, nice ambiance and excellent service."

"Très bon séjour Personnel très à l écoute "