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"Floors dirty and water heater broken "

"Mold in the shower Extractor odor full of dust "

"Bed has flea’s contacting front desk the man was real rude and disrespectful did not wanna help kept saying “you people” when I asked to switch rooms he said he can’t authorize that when I ask to speak with a manager he said you people always want a manager he’s not contacting his manager because they never had complaints before as if he wanted us to chase the flea and catch it to bring you him to see it I asked for my money back he didn’t want to give me that back as well so we left I was not...

"Staff didn't mind helping when locked out and always willing to help and solve issues expeditious."

"Clean room"

"The front desk person was very rude, the room was nasty. there was a bunch of empty rooms that needed repairs. my room needed painting the paint was peeling there was no remote for the tv. No water pressure and the room was smelly "

"I understand if your property is old, but you have to at least to try to make an effort to do some type of upkeep. The first thing we noticed coming into the room was that the security latch was snapped. Did someone force their way into the room? It's a $6.97 item at Walmart. Replace and your guests will feel safe. The deadbolt connecting our room to an adjacent room did not completely lock. Have your handy guy adjust it so your guests can feel safe. The fitting around the sink was moldy...