"We enjoyed our stay at Oakwood Premier Coex very much. However, there was 1 thing that the hotel needs to improve very much is the manner of the concierge at the drop-off counter. On the evening of Feb 13, our taxi got lost and we asked the guy at the counter inside the lobby (not the outside one) to talk on the phone with the driver, not only didn't he do anything, he yelled at the taxi driver and hung up. He also asked harshly at us why we booked a taxi via an app instead of the ordinary...
"5 star location, communication with the host was fast & easy! Inside of the unit was little outdated (toilet tank cover was missing) but overall it was comfortable. Nice to have both washer & dryer inside of the unit. Kitchen was well equipped to do simple cooking. I would stay here again. "
"We enjoyed our stay at Oakwood Premier Coex very much. However, there was 1 thing that the hotel needs to improve very much is the manner of the concierge at the drop-off counter. On the evening of Feb 13, our taxi got lost and we asked the guy at the counter inside the lobby (not the outside one) to talk on the phone with the driver, not only didn't he do anything, he yelled at the taxi driver and hung up. He also asked harshly at us why we booked a taxi via an app instead of the ordinary taxi in front of the hotel. It's our business! Very bad manner. He should not be in the position welcoming hotel guests anymore. "
![[Run of house] Standard Room | วิวจากที่พัก](https://images.trvl-media.com/lodging/22000000/21480000/21476800/21476755/6391406e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium)
