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"Nice and brand new hotel, room was really clean, Staff were really nice to us."

"Poor customer service"

"room facing the road was very loud with the traffic"

"I like the temperature of the room, they had a microwave, stove, and fridge.. the one thing I didn’t like was the breakfast. It was grab and go. No hot meals at all."

"Excelente hotel, con vista maravillosa y súper céntrico"

"First time in Chicago. No room service which sucked but everything else was great."

"Very clean, soft beds good coffee very good breakfast👍"

"excellent service and the breakfast was delicious . Location was prime and next to good attractions."

"Great staff they accommodating us."

"Staff was excellent! Location was incredible! We were able to see and do so much by just walking from the hotel. Fantastic stay at a wonderful property!"

"Stayed at Royal Sonos downtown Chicago with my son to celebrate my birthday . Excellent property, is under statement! The rooms are spacious and clean. The lobby was not only clean. It smelled so good as you walk in. Excellent location ! walking distance to everything . I was upgrade to the Riverview room . The view was exceptional !Everybody that worked there was extremely friendly and kind. We received A+ hospitality. Thank you for making my birthday so special!"

"Clean room,Staff are so helpful!"