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"Room was great the staff was amazing "

"Staff was very pleasant and friendly. Rooms were very comfortable and clean. Good food at restaurant & great central location."

"Lovely stay and great staff, we had one of the suites which didn’t disappoint! The only complaints I would have is the spa jacuzzi out of use and very tough sleeping pillows! "

"Great hotel right in the centre of Chester. Only a minute walk from the bars, shops and restaurants. "

"Great staff, brilliant accommodation and good food. "

"Great find. Would love to stay again in the Summer and explore the grounds. Natalie was so welcoming, helpful, nothing was too much of a problem. Mike/Mick (night porter) was also friendly and helpful. Great view from dining room over the gardens. We had a four poster bed but found it uncomfortable. The bedroom was lovely and the spa bath was great. A short walk to the High Street where there were a number of pubs if you didn't want to stay in the hotel. "

"Worked for us on our way to south Wales lovely clean hotel "

"Really really happy with everything about my stay except it wasn’t long enough. If you find my child’s strawberry bunny please do get in touch. She left it behind :-( "

"Lovely staff, great food and a stunning room.😀"

"The best part of this hotel is the staff. Everyone has been super pleasant and helpful."

"Beautiful hotel and surrounding area. Once again room fabulous with great view over the gardens. Palm court restaurant is superb...v nice spa facilities etc."

"Very pleasant stay 👍😊"

"Overall experience was excellent. Staff friendly and breakfast lovely. Room was a bit tired looking but a very comfortable clean room. Look forward to our next stay with you. "

"Clean room, nice staff Cocktails from bar need a little more work Apart from that everything was excellent "

"Arrival and check in nice and smooth. Offered a check in cookie, also a gluten free one. Perfect! Room lovely! Nice and clean and spacious. Beautiful! Great nights stay again. Breakfast spot on. Lots of choice, again gluten free options catered for. "

"The room was clean and the bed was comfortable. The staff were attentive and friendly and the food was very good. Basically everything you want from a hotel. "

"Easy check-in. Rooms spacious & clean. "

"Room was a good size and clean with everything working. Staff were friendly and helpful"

"A good hotel near by Oak Design Outlet in Chester. If you want to drive from London up North. You can stop 1 night here. Hotel has a very good and tasty breakfast."