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"Buffet breakfast was lovely plenty of choice and hot. Room was comfortable."

"There was an issue at check in regarding our family room whereby the expedia booking info hadn't pulled through correctly to the hotel. I would recommend emailing the hotel after booking to reconfirm everything. The family room was a decent size, although towels were stained and the free mini's were half used. The pool facilities were lovely. The pool was a little chilly, but jacuzzi very nice and warm."

"The breakfast was very good although my wife expected fresh grapefruit and cheese. Evening meal very good with excellent friendly service, however I had a very funny version of a prawn cocktail. Car parking excellent. Hotel very difficult to find but once driven fairly easy to navigate. Walked into town which was closer than we thought. Bedrooms small but warm."

"Just needs to be better signage directing people where to go to check in. Other than that it was a great experience."

"Great staff especially the two lovely ladies on breakfast. WiFi needs improving throughout the hotel. Room was lovely and spacious"

"Clean and tidy, excellent location and beautiful views."

"Well position hotel although a little tired - great for business or a boozy a weekend but there might be better places for a romantic one"

"Beautifully manor house just outside of Chester with plenty of free parking. The room was spacious and clean. There was plenty of space to relax in the bar area as well as a terrace. Good value for money."

"Food is good, breakfast lovely, staff very helpful, bar is nicely set up, gym also very good. My room though, on the ground floor of what I assume is the older side, needs some tlc. Bathroom furniture need sorting out/screws tightened etc, shower leaked on the floor, door needs to be renewed."

"Check-in was terrible, they won't let us check-in because THEY cannot find a payment record from hotels.com It took quite a while and they did not even say sorry or compensate for how long it took even though it's their fault in the first place."

"Clean room, quaint structure, excellent cuisine and extremely helpful staff. Within walking distance of city Centre and the Racecourse. Highly recommend!"

"Overall is satisfactory even not perfect."

"The staff at the reception and breakfast were welcoming and accommodating. Unfortunately the property was old and looks difficult to maintain and the initial room given to us smelt mouldy setting off my hay fever and partners asthma. Reception quickly gave us another room which was better. Shower and breakfast was nice and the stay was overall pleasant."

"We just spent one night in Chester to visit the rows which is a reputation of the city. The hotel itself a bit far from downtown which takes about 20 minutes by walk. The room is a bit small with no view. There is no an elevator and the stairs is quite narrow. Pros are good breakfast, free car parking, and big bed. "

"Great location only a few minutes walk from centre. Reception staff friendly and helpful. Quiet rooms, good size with comfy bed. Wouldn’t recommend the off site parking that’s recommended by the hotel, very tight parking spaces. Would definitely recommend and would stay again."