โรงแรมใกล้Brooklyn Masonic Temple, นิวยอร์ก

"Room was amazing. staff was phenomenal and friendly. breakfast was delicious. didnt have time to check out the bar sadly. but overall a beautiful experience. definitely going back to ace when im back in nyc. was very sad to leave. thank you ace!"

"Our stay was great! The only problem (minor) was that the TV controller was not working properly, so we had a hard time with it, but we were still able to watch what we wanted."

"Everyone was very sweet. Even the person behind the reception desk, came around to open the door as I struggled with all the assets I had for work."

"Cons The “cafe” and “bar” are pitiful. The room was not cleaned every day. On day three, I called the front desk because I had no clean towels and the trash was overflowing and they told me “our policy is to clean rooms every day, however, to insure a visit from housekeeping, guests must call each day and specifically request one.” That is absurd. Half of the electronics charging ports did not work. The TV remote stopped working in the evening, replacement remote/batteries were not...

"Tru Brooklyn is always my go to when I am in town. Nice location. Quiet rooms. Nice staff. Love the continental breakfast. Will be back soon!"

"BUENA UBICACION DEL HOTEL, SE VE TRANQUILO EL BARRIO, ALGO MALO ES QUE SE BATALLA UN POCO POR ENCONTRAR LUGAR DE ESTACIONAMIENTO SI ACASO TRAES AUTO. HAY QUE DAR VARIAS VUELTAS O TENER MUCHA SUERTE PARA UN LUGAR CERCANO AL HOTEL"

"Wasn’t able to get my room that I book so they up graded my floor and room which was cool."

"I loved the rooftop terrace on this hotel."

"Comfy beds! Loved the bar downstairs, free champ in the lobby, nice people! Only one drawback it can be a little loud so bring earbuds."

"Excellent and well kept hotel. Friendly and helpful staff. Awesome location."

"Exactly what you need. Will be back"

"Positives: The location is excellent for us. The room was clean and the beds were comfortable. The restaurant was fantastic. The staff were friendly and helpful. Negatives: The a/c needed to be fixed twice and the elevators weren’t working when departing."

"Quite outdated property in need of updates. There are no USB chargers in the room, though one charging pad has been provided. Our room looked out at eye level to a rooftop and on that rooftop was an odd collection of plants, plant containers, and various items yet clearly not an actual herb garden for the kitchen. There is no room service which we overlooked when booking but one can order online and pick up items on the lobby level. The staff were all very friendly and helpful however which...

"I liked the central location of this hotel, and it felt very comfortable. The room itself was a bit small, but for one person it was fine, and bigger than other hotel rooms I’ve stayed in in nyc. The bed and pillows were super comfortable, I slept really well. The walls are a bit thin, I could hear my neighbors talking, and I could also hear people having sex on two separate occasions in the same night. The location is super central and walkable to various shops and restaurants in...

"This is a modern, well-maintained hotel in an excellent location. One thing I like particularly is their simply presented yet abundant and multiple-option breakfast."

"Communication was not good"

"Good location and perfect for a weekend in the city"

"First of all, I had a difficult time getting in touch with customer front desk by phone. My sisters and I called several times and each time no one picked up the phone. The property is a bit rundown. I had to change rooms twice due to broken items. 1st room had a broken shower seat. The 2nd room had a leak from the bathroom ceiling later in the evening and no maintenance tech on-site until the following morning. This may have been a nice hotel years ago but it’s quite run down for the price. I...

"the cleaning was excelent. lobbi room is too small. good to have MEZUZA in front of rooms. Bed is too short. safe cabin didn't work properly."