โรงแรมและที่พักเบรนท์วูด เลค

"Was perfect for one night"

"Very upset in how they treated us. I called in the morning and Angela called back and offered 1:30 check in for $35 or come in at 2:30 for 1st come first serve. Another couple was there before us at 2:20. The front desk gave us a scripted response and Manager confirmed that no we are not able to and had to wait for 3pm. We saw the cleaning staff leave when we arrived. This was all about power control. 2 different shifts 2 different guidelines. This manager had us wait in the lobby until they...

"Josh is amazing, very helpful and very professional."

"My room didn’t have a T.V. and the floor was dirty."

"Terrible front desk. The room was average at best and the remote didn't work on the TV. And the tub was cracked and stained."

"Room was huge and clean."

"Hotel looked new, great rooms, although the TV did not work. Not sure if it was the remote control or the cable system they use. The hotel has a really nice bar, but unfortunately they close it at 10pm on Saturdays???? They should keep it open at least until midnight on weekends. Good and friendly staff at the Bar and at Check in. Large and very complete gym. A Starbucks is next to the hotel which is a nice option in case you do not like the menu option at the Hotel, which in my opinion has a...

"Great"

"Tranquilidad"

"Friendly staff"

"We attended"

"All good"

"Gates to pool couldn’t be opened except by staff, WiFi was down the whole time."