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"The front desk staff were very busy checking-in people because of the on going conference with almost 700 attendees and and there were only 2 two them, the hotel did not provide additional staff to assist them."

"The food"

"L’hôtel est très bien tenu le personnel est professionnel il fait toujours bon s’arrêter pour y passer une excellente nuit"

"hôtel calme ,très bien placé proche du centre ville à pied .parking privé sans supplément .belle chambre et bon petit déjeuner .rien à redire"

"Camera spaziosa, pulita ed aggiornata. Struttura silenziosa nonostante la vicinanza con arteria autostradale. Parcheggio comodo. Colazione di livello. Personale affabile, gentile e preparato. Bravi!"

"Our stay at Hotel Ungheria was great! Good room with airco, facilities, great breakfast and excellent helpfull service throughout. A spotless and very well run family hotel. Varese itself is lovely, as well as centrally located, especially if you like to travel by public transport. Milan, Como, Lugano and more are nearby, including Lake Varese (cycle lane around it), Villa Panza and Sacro Monte. Fully recommended."

"Bellissima camera, vista lago stupenda"

"The best!!!"

"Premetto che la ragazza che ci ha accolto al check-in è stata di una gentilezza, disponibilità e professionalità davvero straordinarie. Persone come lei sono una rarità e meriterebbero di essere valorizzate molto di più. È stata senza dubbio l'unica nota davvero positiva del nostro soggiorno. Per il resto, purtroppo, un'esperienza decisamente deludente. La camera che ci è stata assegnata era diversa da quella mostrata nelle fotografie al momento della prenotazione. Avevamo prenotato una camera...

"The hotel is OK - nowhere near anything though. Receptionist - useless. "Does your resaurant have a selection of food like pizza" "I dont know" "Do you have a menu" "No" "Are there places nearby" "I dont know" Totally disinterested. Let the hotel down very badly. If it were my hotel? Get a new receptionist - its fine to be from Thailand or wherever, but maybe show some interest in the business????"

"I didn't explore the area much. But the location is near the train station. I recommend to arrive there before dark or it will be hard to find the way. The room is nice and clean. I think the restaurant there is a famous place for the locals as well because on the Sunday night it was full booked. The staffs are friendly and helpful. Free shuttle to the airport took 10 mins. "

"Hotel reception provides wrong information regarding the access to hotel , we travel by tourist bus and bus cannot access area as there is 3.5 metre bridge before we enter the hotel area and we need to use shuttle service from hotel approx 200-300 Metre away 2-3 times to transfer luggage and guests and also reception said they spent 2 hours with us as we have to pay 150 chf non receipt from local police and 150 chf from hotel for such a time spending with our group We stayed 6 rooms minimum...

"The location is beautiful and the view is amazing however the rooms were extremely dirty and the reception staff didn’t even want to say hello when we first arrived. We had another group of friends who also stayed at the property and reported that the staff were quite rude."

"My second time to stay at this hotel, really love the location right next to Lake Lugano, peaceful and private. Very beautiful scenery. Staffs are friendly, breakfast is excellent with many choices. Very good service in the breakfast room/restaurant too. Room are clean. Will definitely come back if coming to Lugano again."