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"Lounge & restaurant were ok. Room was small & found beds to be too soft kept sliding off on one side. Room had two single beds & we had wanted a queen or king."

"Stayed here a few times, to watch cricket from the balcony. A lovely setting and view. Spacious room and bathroom. On this occasion only discovered the shower gel was empty once under the shower. Quickly replaced next morning! Will return again."

"We stayed 4 nights - our room was never cleaned or looked at in that time, the bins weren’t emptied at all. The black slime/dirt around the bath and sink left a lot to be desired and the masking tape over the bathroom door remained until we left. The staff were inefficient, the service was poor, the bar and meals were very expensive and were not worth what we paid and the menu was limited. The bar ran out of draught apple cider and estrella, on Friday the draught cider was still not...

"Das Hotel ist sehr stilvoll eingerichtet über die Rezeption, zum Restaurants und den Zimmern. Das Frühstück ist in Buffettform und bietet viel Auswahl. Leider hat der Service des Hotels noch ein bisschen Nachholbedarf. Beim Einchecken wurde vergessen bei uns das Zimmer für 4 Personen vorzubereiten. Im Restaurant wurden die Getränke und der Salat nicht serviert und der Swimmingpool kostet 30 Pfund extra und die Kinder durften es nur eine Stunde benutzen."

"My 2nd stay here, very handy for Wickham Festival, less than 10mins walk to the site. The room was clean, ample space in the double room"

"Very friendly staff, toilets and the room was very clean and had no problems at all"

"Very comfortable full king bed, working AC, pool and hot tub, on site bar. What’s not to like? Our window faced the roof over the reception area, but I’m sure it was better than facing the busy road. I works have preferred a stand up shower to a tub/shower (slippery getting in and out)."

"The room was spacious, very clean and the staff was helpful and friendly. Howeverbwhennwe looked out of the windows they needed a good cleaning. Great hotel and I would recommend it to others as well as return myself."

"Great hotel, perfect for young children. Nice breakfast buffet, swimming pool & kids play “den”. Relaxing atmosphere (with lots of children!)"

"Highly recommend"

"Small but clean rooms Elevator is available and parking is decent. Breakfast is available and OK. No AC in the rooms but can open the window slightly. Beds are not the most comfortable but manageable for a short stay."

"Parking and good staff"

"Was in London but wanted to be closer to the cruise lines. Stayed one day and it was perfect. Next to the cruise line, a big mall and restaurants. The staff were friendly, the room was nice and roomy, king bed. Would definitely stay again."

"The room was clean and beautiful. The staff was helpful, including holding our luggage til check in time so we could enjoy our day unencumbered. Our breakfast options were plentiful and food was very good. The casual restaurant was very good too!"