Luxury Studio | Private kitchen | Fridge, microwave, oven, stovetop
Check availability

Reviews of Harmony Medical Suites Longwood

3.5 out of 5
Harmony Medical Suites Longwood
35 S Huntington Ave, Boston, MA

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 42 reviews" "
Rating 8 - Good. 15 out of 42 reviews" "
Rating 6 - Okay. 7 out of 42 reviews" "
Rating 4 - Poor. 1 out of 42 reviews" "
Rating 2 - Terrible. 5 out of 42 reviews" "

8.2/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Syed

Stayed 3 nights in Nov 2019

8/10 Good

Hye

Travelled with family
Liked: Cleanliness
The general maintenance of the building and the unit needed attention and care like broken towel bar, dirty and smelly shower curtain, and much needed cleaning inside the elevator. The location was noisy due to close by highway and street cars.
Stayed 2 nights in Sep 2019

4/10 Poor

Cheri

Disliked: Staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect when visiting hospitals.
Service was very good by the property staff, they accomodated every need I had. Rooms are brand new, nicely decorated. 10 minute walk to hospitals. Area not so nice but a 5 minute walk will take you to nice parks and areas. Very good value.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

2/10 Terrible

A.S., Ohio

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Home office was not helpful at all. Did not care the the apartment was not up to par, also din not offer better alternatives. DO NOT STAY HERE EVEN IF THEY OFFER FREE STAY!!!!!!!!!!!!!!!!!!!!
Dirty Wall
White caulking
Dirty chair
Poop on the wall
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jun 2019

2/10 Terrible

timothy

Disliked: Staff & service, property conditions & facilities, room comfort
Worst stay in 5 years
One of two beds was warped and falling to one side. Sofa was completely broken; there was no support. No ice. Worst part was the room was 54 degrees; the temp meter was broken. There was no one in the lobby to help. Place was a disaster and made Hotels.com look bad. Unacceptable, I expect a full refund.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
When we arrived they did not have a room for us. Then they found another property & when we arrived at that property it was already occupied. We were stranded in Boston with no room and there was a baseball game & hockey game that night with all hotels being sold out. It was an awful experience.
Stayed 1 night in May 2019

8/10 Good

Howard I.

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
The unit we were in needed the AC filter changed because it Couldn’t cool the air at all. The location was great and the check in was easy. Beds were nice. The public spaces look HEAVILY worn. Like college students who don’t care about the property live there.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, close to things, easy to get in and out
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved this place. The suite was gorgeous and fit all of us without anyone feeling crowded. My only issue is that I was called an hour and a half before check in to let me know that I could not check in until 5 when my check in time was supposed to be 4. I had family flying in from out of town and we had a dinner reservation set up at 5:30 that we would not be able to make if we couldn't check in with their luggage until 5. We ended up having to push the reservation back and the only other time the restaurant had was at 8, so we were pretty disappointed about that.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The price was okay but the room is in rough shape. Plus, the street car outside its very loud and the windows provide little sound insulation.
Stayed 1 night in Apr 2019

6/10 Okay

Stephen

Disliked: Staff & service
Area had no parking. Had to use public lot one mile away. It was difficult to enter building. Key did not fit properly.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and neighborhood was not the best for us. expensive for what we got.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Perfect!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 1 night in Mar 2019

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Quiet and clean. Spacious and very comfortable.
Stayed 1 night in Mar 2019

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Big spacious accommodations but kind of weird
We arrived after the reception had gone for the day. We were sent instructions to access a lock box which contained keys to the unit. We paid for overnight parking as a .extra and the remote was left on a table.. every light in the unit were on as were the TVs. We could only access the Disney Channel. Remotes were there but no instructions and no one to ask. The apartment was huge. 2 bedrooms two baths a full kitchen dining area and living room. Our unit was noisy as it is right on a Main Street with trolleys and( In this case) snowplows rumbling by for the better part of the night. It did have convenient access to downtown which suited our purpose. Our experience was that without human contact the stay was kind of impersonal and antiseptic. Maybe the next big thing in terms of hotel stays
Stayed 1 night in Mar 2019

8/10 Good

ELAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Brooke on 28 Feb 2019
Hi Elaine, Thank you for your feedback! Please stay with us again! Kind regards, Bluebird Suites

6/10 Okay

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Changed location after booking
I booked a different location and was placed in mission hill
Stayed 3 nights in Jan 2019
Response from Brooke on 28 Feb 2019
Hi Ashley, Thank you for your feedback. It appears to us that you did, in fact stay in Mission Hill. We hope you enjoyed your stay and we would love to host you again! If you have any questions about your past stay, feel free to reach out to us. Kind regards, Bluebird Suites

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
The Guest Service Specialist Caroline James was amazing!!!!
Stayed 1 night in Jan 2019
Response from Brooke on 28 Feb 2019
Thank you for your recent feedback regarding your stay at Bluebird Suites. We pride ourselves on offering a superior experience and we’re delighted that you agree! We look forward to serving you again in the near future! Kind regards, Bluebird Suites

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was close to bus / tram / trolley stop. It was very convenient going anywhere. We were impressed on how generous they are with those small / simple complimentaries. The apartment itself is pretty and very homey. Would definitely recommend.
Stayed 2 nights in Nov 2018
Response from Brooke on 3 Jan 2019
Thank you for your recent feedback regarding your stay at Bluebird Suites. We pride ourselves on offering a superior experience and we’re delighted that you agree! We look forward to serving you again in the near future! Kind regards, Bluebird Suites

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018
Response from Brooke on 3 Jan 2019
Thank you for your feedback! Kind regards, Bluebirds Suites

10/10 Excellent

Bob, Olympia, WA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean, spacious apartment, although the lock-box situation was unusual. Next time will be easier.
Stayed 2 nights in Nov 2018
Response from Brooke on 3 Jan 2019
Dear Bob, Thanks for the great review! We are so happy you enjoyed your stay, and you can be certain we'll work to make your next stay with us even better. Were sorry you found the lock box to be challenging. We are always looking to improve, and your comments will be taken seriously. Warm regards, Bluebird Suites

10/10 Excellent

Val

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious suites in a great location
Stayed 1 night in Nov 2018
Response from Brooke on 3 Jan 2019
Val, Thank you for your feedback! Kind regards, Bluebird Suites

6/10 Okay

Randy

Liked: Property conditions & facilities, room comfort
Good with the bad
Check in was OK. Room heat did not work. Had to get portable heaters from reception. No bathroom toiletries. Reception only had enough for 1 bathroom in a 2 bathroom suite. Said they would bring more the next day but they didn’t. Suite was reasonably clean and comfortable and beds were good. I think it is a good value but I would not expect the service you would get from a hotel. Also, Bring your earplugs as the trolley runs along Huntington right outside your window.
Stayed 3 nights in Nov 2018
Response from Brooke on 7 Jan 2019
Dear Randy, Thank you for your recent feedback. At Bluebird Suites, we pride ourselves on offering on offering a superior experience so we take our guests’ responses to heart. We appreciate your comments and will continue to work to make your next stay even better. Kind regards, Bluebird Suites

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merima Sarajlic was outstanding and very helpful with our stay. If your employees are all like her we will definitely return as repeat customers. Please tell her all of us from Buffaol NY appreciate her kind and committed service to making sure our stay was enjoyable and comfortable as possible. George K.
Stayed 2 nights in Nov 2018
Response from Brooke on 3 Jan 2019
Thank you for your feedback regarding your stay at Bluebird Suites. We are delighted that you found our customer service up to par. We look forward to hosting you again! Kind regards, Bluebird Suites

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give it a try, you might be surprised.
It's an apartment lease/rental place but I guess they rent by the day too. The apartment looked really new, the welcome basket and the toiletries provided were really welcoming. We had a 2 bedroom and it was plenty of space, the front desk was helpful. There is no driveway to pull over but there is a bus stop in front. The parking is tricky though, it's under the building and you have to go around back which was a tight fit for our big Ford Expedition but I made it so pretty much any other car out there should fit. I would choose this place again, location is a little away from most attractions but that was fine for us, we just stayed one night. not many local eateries so we ordered from the chinese take-out literally next door so that was convenient.
Stayed 1 night in Nov 2018
Response from Brooke on 3 Jan 2019
Dear Thomas, Thank you for your recent feedback regarding your stay at Bluebird Suites. We pride ourselves on offering a superior experience and we’re delighted that you agree! We do apologize that you found the parking to be less than ideal and we hope we can make it up to you in the future. Kind regards, Bluebird Suites

2/10 Terrible

Susan

Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing. Not up to hotels.com standards. Curtains and rod came crashing down when I tried to close them - and I was there for a surgery the next day and on crutches!! Bed was about to collapse because of a broken foot. Lamp didn’t work. Only found 1 facecloth after a sesrch. Edges of rug curled up, not great for someone on crutches. No shower chair or wheelchair available. Communication by phone and even in person at the property was difficult. Late checkout denied after much discussion. Kind of a noisy neighborhood, lots of sirens. I could go on but you get the idea - do not stay here. Luxury suites?? Ha! That’s a joke!!
Stayed 1 night in Nov 2018

10/10 Excellent

Tosh, Boston

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean private rooms and bath rooms, nice amenities loved it
Stayed 3 nights in Nov 2018
Response from Brooke on 3 Jan 2019
Dear Tosh, Thank you for your recent feedback regarding your stay at Bluebird Suites. We pride ourselves on offering a superior experience and we’re delighted that you agree! We look forward to serving you again in the near future! Kind regards, Bluebird Suites

8/10 Good

Becca, 413

Liked: Staff & service, property conditions & facilities, room comfort
Stayed at this property b/c I attended the Red Sox parade. The location is only 1.3 miles from Fenway an easy walk. The parking was very convenient. The room was as expected. Extra perks were complimentary gifts (toothbrush, toothpaste) etc. The room needed more TLC when it came to cleaning. Other than that it was a great stay.
Stayed 1 night in Oct 2018
Response from Brooke on 7 Nov 2018
Dear Becca, Thank you for your recent and feedback regarding your stay at Bluebird Suites. We pride ourselves on offering a superior experience and we’re delighted that you agree! We appreciate your comments and letting us know what we can improve on as well. Kind regards, Bluebird Suites

8/10 Good

viginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to hospital
Stayed 2 nights in Oct 2018
Response from Brooke on 22 Oct 2018
Dear Virginia. Thank you for contacting Bluebird Suites. We pride ourselves on offering a superior experience and are delighted that you agree! We look forward to hosting you again in the near future! Kind regards, Bluebird Suites

8/10 Good

Bob, Southern New Hampshire

Liked: Cleanliness, staff & service, room comfort
Very close to hospitals. Plenty of room for our party. The kitchen was really well stocked. Liked the bathroom supplies.
Stayed 2 nights in Sep 2018
Response from Brooke on 4 Oct 2018
Dear Bob, Thank you for contacting Bluebird Suites. We pride ourselves on offering a superior experience and are delighted that you agree! We look forward to hosting you again in the near future! Kind regards, Bluebird Suites

10/10 Excellent

Motunrayo

Amazing stay at bluebiird suites.
Amazing, we had a great time. You feel at home in the bluebird suites. I told the staff that.I had to take my baby to Boston Childrens hospital emergency that day and coming in there was so nice.So nice. Well done blue suites. Thats why i am booking you again. Keep up the great work. The elevator was not working but someone carried all my luggage up and also when we were leaving got help to bring our luggage down.Thank you.The whole family really liked Bluebird suites.
Stayed 3 nights in Sep 2018
Response from Brooke on 20 Sep 2018
Dear Motunrayo , Thank you for your recent feedback regarding your stay at Bluebird Suites. We pride ourselves on offering a superior experience and we’re delighted that you agree! We look forward to serving you again in the near future! Warm Regards, Bluebirds Suites

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. One of the cleanest properties I have ever stayed at! We will stay again. The only downfall was the elevator was out of order
Stayed 1 night in Sep 2018
Response from Brooke on 20 Sep 2018
Thank you for your recent feedback regarding your stay at Bluebird Suites. We pride ourselves on offering a superior experience and we’re delighted that you agree! We look forward to serving you again in the near future! Warm regards, Bluebird Suites

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2018
Response from Brooke on 20 Sep 2018
Thank you for your recent feedback. Regards, Bluebird Suites

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nos gustó la ubicación, a poca distancia del centro y con autobús y metro en la puerta.
Stayed 7 nights in Apr 2019